Field Service Technician

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 7,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts.

Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position

Approximate Year-End Pay Range:

Key Responsibilities

• Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.
   

• Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.
   

• Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.
   

• Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.
   

• Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.
   

• Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.
   

• Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.
   

• Track and submit expense reports in compliance with company policies.
   

Requirements & Qualifications

• Must be available to
  travel Monday–Friday weekly
   

• Valid Driver’s License 
   

• At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus)
   

• OSHA certification and/or familiarity with OSHA compliance is strongly preferred
   

• Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft.
   

• Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc. 
   

• Strong ability to analyze and troubleshoot system issues effectively
   

• Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations
   

This is an exciting opportunity to

Benefits:

• Excellent benefits package (Medical, Dental, Vision)
   

• Tuition Reimbursement Program
   

• Company vehicle and company paid travel expenses
   

• Highly competitive pay (windshield time paid)
   

• Short & Long-term disability
   

• Life Insurance
   

• Flexible Spending Account (Section 125)
   

• Matching 401K retirement plan
   

• Excellent training
   

• Career Advancement
   

• Yearly Bonus
   

• Nightly Per Diem
   

See what our employees have to say about working for AMAROK! 

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