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It's more than a career, it's a calling MO-SSM Health Saint Louis University Hospital 1201 Grand Worker Type: Regular Job Highlights:
- Qualified external candidates only
- Performs computed tomography examinations. (1, 2, 3, 4, 5, 6, 7, 8) 30%
- Demonstrates the ability to assess a situation, consider alternatives and choose the appropriate course of action.
- Responds to changes in workload using time to departmental advantage.
- Conducts job duties in accordance with departmental standards.
- Communicates technical information in a manner appropriate for the intended audience, (patient, family, member or visitor).
- Produces quality images in a consistent manner.
- Serves as a resource to co-workers.
- Assesses for vein/site selection and initiates venipuncture per established standards. Documents venipuncture site/contrast in RIS per established departmental guidelines.
- Demonstrates knowledge of cross sectional anatomy. Knows CT anatomical landmarks and able to recognize abnormalities and alert radiologist as needed.
- Observes establishes departmental policies and procedures, objectives, quality assurance program safety, environmental and infection control standards.
- Runs appropriate quality control procedures, evaluates results and makes appropriate corrections.
- Notifies supervisor when quality issues arise.
- Demonstrates attitude of cooperation and professionalism when working in any area of the hospital.
- Reports any problems, which may affect the outcome of a patient’s exam.
- Prepares written documentation as required by the profession and the department. (5, 6) 5%
- Provides documentation as required by the profession and the department.
- USES THE KRONOS TIME CLOCK SYSTEM ACCURATELY.
- Uses Hospital/Radiology system according to established policy. (3, 5, 6) 5%
- Ability to input and retrieve information from HIS/Radiology information system.
- Enters information correctly.
- Recognizes and reports computer malfunction.
- Provides training and direction to staff as necessary.
- Maintain confidentiality of patient information.
- Performs 3D workstation duties as prescribed by examination.
- Follows hospital and radiology policies: handles bio-hazardous waste appropriately and follows safety and infection control policies. (5, 6, 8) 5%
- Maintains work area in a clean and orderly condition.
- Adheres to hospital and radiology safety and infection control policies.
- Disposes of bio-hazardous trash properly, without being told.
- Uses protective equipment as needed.
- Abides by dress code and wears SSM Health Saint Louis University Hospital ID badge at all times.
- Respects the confidentiality of patient results and uses discretion when discussing patient matters.
- Safety/Infection Control: Practices according to safety and infection control policies. (1, 2, 3, 4, 5) 2%
- Practices universal precautions and disposes of hazardous wastes per established guidelines.
- Maintains a safe, clean, comfortable and therapeutic environment for patients/families/employees in accordance with hospital standards.
- Maintains clutter free environment.
- Keeps conversations and background noise to a minimum.
- Adheres to dress code.
- Reports risk management concerns.
- Assumes responsibility for completing all annual mandatory requirements:
- Safety/Fire
- Blood Borne Pathogen
- Hazardous Communication
- TB
- Department Specific
- Age Appropriate Care (for clinical staff only)
- Population Specific Care
- Works in a constant state of alertness and safe manner.
- Service: Provides service excellence to the customers of Saint Louis University Hospital by delivering timely, high quality care in a courteous, and respectful manner.
- Demonstrates respect and compassion for our internal and external customers while delivering prompt, courteous service.
- Recognize the needs and expectations of our customers and considers the diverse needs of others regarding culture, religion, disability, etc.
- Demonstrates team work with other departments and co-workers.
- Provides emotional support while attempting to alleviate fear and anxiety.
- Dress in a professional manner.
- Answers questions in a knowledgeable fashion or directs direct questions to someone who can provides answers.
- Works with other departments to provide services.
- Discuss information in private areas only. Share information on a need to know basis, avoiding gossip.
- Performance Improvement (QI): Incorporates Quality Assessment into one’s daily work. (1, 2, 3, 4, 5) 5%
- Recommends changes in practices to increase efficiency and minimize waste to managers.
- Reviews departmental PI, OA, and QC monthly during departmental meetings and by reviewing posted information.
- Provides data to manager for monthly Performance Improvement on a daily basis.
- Age Appropriate Care: Provides age-appropriate care to: 3%
- Restraint Care
- Initiates/evaluates alternatives to restraint prior to application.
- Applies restraints consistent with the approved procedure.
- Monitors and assesses patient’s response throughout the restraint period at the appropriate intervals.
- Provide specified patient care (toileting, skin care, hydration, feeding, etc.) on a timely basis.
- Provides for trial release and removal of restraints as soon as possible.
- Pain Management (Licensed Personnel)
- Assess patient for presence of pain on admission and during assessments/reassessments.
- Incorporates patients cultural/spiritual beliefs regarding pain into pain management plan.
- Implement pain management techniques. Focus on prevention rather than treatment.
- Include patient and/or family members in developing a pain management plan.
- Consider other methods of pain control when developing plan of care: massage, repositioning, immobilization, and music therapy.
- Abuse Assessment
- Is aware of abuse recognition criteria and incorporates it into assessments.
- Reports signs of possible abuse/neglect to the physician & Risk Management, and recommends appropriate consultation (psychiatric, Social Work) for evaluation.
- Uses communication effectively with others, medical staff, co-workers and patients. (5, 6,) 5%
- Consistently communicates ideas in a clear and succinct manner.
- Is the subject on more than one valid complaint per year from other radiology/hospital personnel regarding cooperation?
- Displays initiative and enthusiasm for non-routine and/or extra duties.
- Effectively serves as a resource person for department.
- Explain procedure to patient/family in understandable terms.
- Participates in continuing education. (5, 6) 2%
- Attends appropriate orientations.
- Accumulates contact hours of continuing education per established ARRT guidelines.
- Provide in-service a necessary.
- Provide documentation of current ARRT status.
- Attends meetings as required and participates committees as directed. (2, 6) 2%
- Attends required and participates committees as directed.
- Provides documentation of attendance at outside meetings.
- Explain procedures and provide information to customers. (2, 6) 5%
- Provide explanation of treatments and procedures within the scope of your knowledge and authority prior to rendering services.
- When explaining procedures, provide information on the purpose of procedure, special prep, what to expect, and approximate time required.
- Invite customers to ask questions or raise concerns.
- When explaining procedure and why to patients/quests, avoid technical jargon, and use lay terms.
- Before beginning procedures, secure patient’s permission to continue.
- Present self professionally. (6) 3%
- Wear SSM Health Saint Louis University Hospital ID BADGE where ABOVE THE WAIST with picture visible.
- Follows dress code.
- Limit conversation in presence of customers to specific work situation.
- Avoid discussing internal hospital issues, personal problems, department conflicts or personal social activities in the presence of customers.
- Be publicly supportive of the organization, colleagues, and physicians.
- Avoid jokes, language, literature that could be construed as offensive by others.
- Maintains environment conductive to good customer relations. (5, 6) 2%
- Keep work areas clean, orderly, and free clutter and trash.
- Remove soiled linens from patient area immediately.
- Report all maintenance needs for equipment, environmental deficiencies or safety concerns to the appropriate party immediately.
- Follow paging policy.
- Control noise level, i.e., door slamming, laughter, radios, loud talking.
- Strive to understand and meet needs for cultural differences.
- When customers appear lost or confused offer assistance.
- Respect customer privacy and confidentiality. (2, 5, 6) 5%
- When performing procedures, keep curtains and/or door closed.
- Knock before entering doors or ask permission to enter curtained areas.
- Make sure patients who may he confused or being transported are covered with a sheet/blanket.
- Assure patient privacy when taking personal, financial information by conducting such interviews in a private manner.
- Keep medical testing, financial, and other personal information confidential, and also avoid discussing in public areas, i.e., elevators hallways, i.e., elevators, hallways, etc.
- Avoid discussing customer’s condition, finances, or other personal matters with others not directly concerned.
- Access only those charts that need to be accessed.
- When provide procedures or other services, ask patients if they want family members or guest to leave.
- Improve the waiting experience. (2, 6) 5%
- Greet customer and inform them of estimated length of wait. If long wait is apparent offer customer alternatives to long wait, i.e., hospital cafeteria, gift shop, rescheduling, etc.
- Offer and inform the customer of why they are waiting and what the next step in the process is. Base the wait times on department standards.
- Offer comfort measures, i.e., beverages, blankets, magazines, etc. to waiting customers when appropriate.
- Keep waiting customers informed of their status and frequent intervals as established by department standards.
- Maintain comfortable, clean waiting areas.
- Apologize for any long waits or delays.
- Respond quickly to requests and complaints. (2,6) 3%
- Acknowledge verbally or non-verbally (e.g., non-gesture, etc.) within one-minute persons arriving in the department.
- Know what resources to use in following up various request or complaint situations.
- When receiving complaints, get person’s name, number, and ask how they want to complaint resolved.
- When responding to a request or complaint, states the time frame in which you will follow up and then meet commitment.
- Demonstrates practices of teamwork. (2, 6) 5%
- Avoid blaming other departments, system, people, etc., for service problems.
- Ask for and offer team members when indicated.
- Provide positive recognition to other team members for their contributions and achievements.
- Frequently discuss roles and accountabilities with other members of the team.
- When appropriate, call periodic, “time outs” to discuss team performance.
- Greet, welcome, and support new team members, i.e., new employees, temporary help, etc.
- Invite all team members to openly express idea’s best practices, and concerns.
- Participate in a minimum of one committee or activity per year.
- Treat all members as equal.
- The performance of this function is the reason the job exists.
- There are limited employees among whom the performance of this function can be distributed.
- This function occupies a great deal of the employee’s time.
- This function is highly specialized. Employees are hired for the skill/ability to perform this function.
- Failure to perform this function may have serious consequences.
- The function was performed by past employees and is performed by current employees.
- Exposure to blood borne pathogens that require the use of protective equipment.
- Exposure to tuberculosis that requires the use of protective equipment.
- Exposure to blood and body fluid.
- Exposure to blood borne pathogens and other biological hazards.
- Subject to varying or unpredictable situations.
- Occasionally subject to irregular hours.
- Ability to stand and walk for long periods.
- Ability to lift, push and pull 100 plus pounds
- Ability to move transfer patients.
- Ability to deal with strenuous and physical activity daily in lifting, pulling, pushing, patients, radiographic equipment cassettes and/or supplies.
- Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA)
- And
- ARRT-R Radiography - American Registry of Radiologic Technologists (ARRT)
- And
- ARRT-CT Computed Tomography - American Registry of Radiologic Technologists (ARRT)
- Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
- Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
- Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.