Technical Operations Analyst, Night Shift - Work From Home

Introduction to Our Company

Let's build something amazing together. We're a cutting-edge technology firm seeking a talented and self-motivated Technical Operations Analyst to join our growing team in Chicago. As a global leader in our industry, we're committed to innovation, teamwork, and continuous improvement. Our company culture emphasizes collaboration, creativity, and a passion for all things systems-related, from hardware and networking to software build, deployment, automation, and tooling.

Job Overview

We're looking for a skilled Technical Operations Analyst to join our globally distributed team, responsible for supporting our low-latency electronic trading systems. As a key member of our team, you'll interact with all functional areas within the firm, working closely with developers, quants, and traders to drive success. This position requires a strong and diverse skillset in relevant areas, including Linux, Python, and networking concepts such as DNS, TCP, and UDP.

Key Responsibilities

• Build and maintain process management and monitoring toolkits leveraging scripting languages (Python preferred)
• Collaborate with development teams to improve the operational stability and functionality of existing and new trading systems
• Configure and manage low-latency, high-availability trading systems, working closely alongside developers, quants, and traders
• Coordinate, plan, and execute firm-wide changes within a global change management framework
• Triage, prioritize, and troubleshoot complex network and systems issues, ranging from low-level hardware to in-house software applications
• Develop and maintain a deep understanding of our systems, including hardware, networking, and software components
• Provide exceptional communication and collaboration skills, working closely with cross-functional teams to drive success

Qualifications

To be successful in this role, you'll need:

• A BA degree or higher in Computer Science, Engineering, Information Science, or a similar technical field (preferred)
• A strong understanding of Linux and experience working with Linux-based systems
• Experience building process management and monitoring toolkits leveraging scripting languages (Python preferred)
• Experience working with development teams to improve the operational stability and functionality of existing and new trading systems
• Experience configuring and managing low-latency, high-availability trading systems, working closely alongside developers, quants, and traders
• Ability to triage, prioritize, and troubleshoot complex network and systems issues, ranging from low-level hardware to in-house software applications
• Understanding of networking concepts such as DNS, TCP, UDP, and other relevant protocols
• Exceptional communication and collaboration skills, with the ability to quickly build trust with trading and technology teams

Preferred Qualifications

• Experience working in a fast-paced, dynamic environment with a focus on continuous integration and test-driven development
• Knowledge of cloud-based technologies and experience working with cloud-based systems
• Familiarity with agile development methodologies and experience working in an agile environment
• Experience with automation tools and scripting languages, such as Ansible, Puppet, or Chef

Skills and Competencies

To succeed in this role, you'll need to demonstrate:

• Strong technical skills, including Linux, Python, and networking concepts
• Excellent problem-solving skills, with the ability to triage and troubleshoot complex issues
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Ability to work independently and as part of a team, with a strong focus on teamwork and collaboration
• Strong attention to detail and ability to maintain a high level of accuracy in a fast-paced environment

Career Growth Opportunities

At our company, we're committed to helping our employees grow and develop their careers. As a Technical Operations Analyst, you'll have access to:

• Ongoing training and professional development opportunities, including workshops, conferences, and online courses
• Mentorship and coaching from experienced professionals in the field
• Opportunities to work on high-impact projects and contribute to the development of our trading systems
• A collaborative and dynamic work environment that encourages innovation and creativity

Work Environment and Company Culture

Our company culture is built on a foundation of teamwork, collaboration, and continuous improvement. We believe in:

• Fostering a culture of innovation and creativity, where employees are encouraged to think outside the box and develop new solutions
• Providing a supportive and inclusive work environment, where employees feel valued and respected
• Encouraging ongoing learning and development, with opportunities for professional growth and advancement
• Recognizing and rewarding outstanding performance, with competitive compensation and benefits packages

Compensation and Benefits

We offer a competitive compensation package, including:

• A salary range that's competitive with industry standards
• A comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) matching program
• Opportunities for professional growth and advancement, with ongoing training and development opportunities
• A dynamic and supportive work environment, with a focus on teamwork and collaboration

Conclusion

If you're a motivated and talented Technical Operations Analyst looking for a new challenge, we encourage you to apply for this exciting opportunity. With a competitive compensation package, ongoing training and development opportunities, and a collaborative and dynamic work environment, this is a chance to take your career to the next level and be part of a successful and growing team.

Don't miss out on this opportunity to join our team and contribute to the development of our cutting-edge trading systems. Apply now and let's discuss how you can become a vital part of our success story.

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