ServiceNow Developer - Vertex Solutions Inc.

We are currently seeking a ServiceNow Developer that is an expert with ServiceNow Modules (ITAM, ITSM, ITOM, etc.).

Role: ServiceNow Developer

Location: Fully Remote (Potential 10% travel)

Type: W2 / Contract

Technical Skills / Experience ServiceNow Developer will be responsible for ServiceNow solutions across various modules, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and the Integration Hub.

Job Duties

• Provide managed services support on the ServiceNow platform.
• Maintain and build catalog items for IT and non-IT teams
• Build automations and integrations utilizing the integration hub.
• Oversee and maintain discovery schedules to ensure up-to-date and accurate CMDB data.
• Configure and enhance IT Service Management (ITSM) modules, including Incident, Problem, Change, and Knowledge Management.
• Implement and optimize IT Operations Management (ITOM) capabilities such as Service Mapping, Event Management, and CMDB enhancements.
• Contribute to Security Operations (SecOps) implementations, including Vulnerability Response, Incident Response, and Threat Intelligence modules.
• Develop responsive interfaces using ServiceNow UI Builder and other modern front-end tools.

Preferred Requirements

• 3 5 years of hands-on ServiceNow development experience, with proven expertise in ITSM, ITOM, and SecOps.
• Strong experience in ServiceNow Catalog Item creation and workflow automation.
• Proficiency in UI Builder and modern ServiceNow front-end development.
• Solid understanding of JavaScript, Glide API, REST/SOAP integrations, and JSON/XML.
• Experience maintaining discovery schedules and CMDB accuracy.
• Familiarity with Agile methodologies and CI/CD pipelines for ServiceNow.

Vertex Solutions Inc is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, genetics, sexual orientation or any other basis prohibited by applicable law.

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