Lead Director, Sales & Acquisition Platform

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Summary We are seeking a strategic, hands-on technology leader to drive the modernization of our Sales & Acquisition ecosystem. This role will lead the design and delivery of a cloud-native platform and shared services that enable scalable, data-driven marketing and sales operations. The Lead Director will play a pivotal role in accelerating direct-to-consumer (DTC) growth, enhancing lead conversion, and enabling omnichannel engagement—while aligning with enterprise architecture standards and modern development practices.

Key Responsibilities

• Architect and deliver a modular, cloud-native platform supporting sales, marketing, and acquisition initiatives.
• Build shared services that support lead generation, customer engagement, consent and permissions management, and conversion optimization across digital and assisted channels.
• Deliver a scalable data solution for Medicare that seamlessly integrates with enterprise data strategy, enabling analytics, compliance, and cross-business value.
• Collaborate with stakeholders across multiple sales verticals to define modernization priorities and integration strategies.
• Partner with marketing, analytics, and data engineering teams to deliver capabilities that enable segmentation, personalization, and campaign performance tracking.
• Guide cloud platform decisions based on data architecture, latency, and operational needs.
• Establish best practices for CI/CD, infrastructure-as-code, observability, and DevSecOps.
• Implement AI-powered tools and solutions to automate tasks, optimize performance, and enhance customer engagement.
• Lead and mentor a large and high-performing engineering team; foster a culture of innovation, ownership, and continuous improvement.
• Serve as a thought leader and trusted advisor on cloud-first development and platform strategy.

Required Qualifications

• 10+ years of experience in software engineering, with 5+ years in cloud architecture and leadership roles.
• 5+ years’ experience as a servant leader for a development organization
• Proven success delivering cloud-native platforms using modern frameworks and DevSecOps practices.
• Deep understanding of marketing technology, sales enablement, and customer engagement workflows.
• Strong communication and stakeholder management skills; ability to influence across business and technical domains.

Preferred Qualifications

• Experience with hybrid cloud or multi-cloud strategies.
• Experience with consent and permissions frameworks in regulated environments (e.g., HIPAA, SOC2).
• Familiarity with customer data platforms (CDPs), data lakes, and real-time analytics pipelines.
• Background in sales, acquisition, or lead management systems.
• Experience with enterprise integration patterns and event-driven architecture.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field required.
• Master’s degree preferred.
• Relevant certifications (e.g., AWS, Azure, TOGAF, SAFe) are a plus.

Pay Range The Typical Pay Range For This Role Is $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 11/30/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Apply tot his job Apply To this Job