Senior Product Manager

Overview

JOB SUMMARY: The Senior Product Manager is a hands-on builder and organizer who takes new product concepts from idea to launch and ensures a smooth transition to Business Units for long-term sustainment. Reporting to the Head of Organic Growth, this role serves as a key functional resource, acting with the analytical rigor of a Business Analyst while bringing strong organizational skills and attention to detail. The Senior Product Manager will play a critical role in validating ideas, defining products, managing backlog, developing prototypes, conducting tests, maintaining documentation, and overseeing product launch project management. This position will work closely with business leaders to structure new ideas, supports technical developers, and drives clarity, discipline and execution to new product initiatives.

ESSENTIAL FUNCTIONS

Concept to Launch Support

• Partner with the leadership to structure and validate new product ideas, including requirements definition, MVP scoping, and early release planning. 

• Translate business concepts into structured artifacts such as PRDs, epics, user stories, acceptance criteria, and test cases. 

• Organize and maintain Azure DevOps (ADO) projects, including backlog setup, prioritization, and ongoing updates. 

• Assist with prototyping, testing, and gathering client and stakeholder feedback to inform product decisions. 

• Conduct client and stakeholder interviews synthesize feedback into clear product hypotheses and support product discovery through competitive analysis and market research. 

• Apply AI tools and technologies as part of daily workflows to maximize efficiency, accelerate backlog refinement, support prototyping, and enhance decision-making. 

Product Development & Quality

• Serve as project manager for new product initiatives, managing timelines, dependencies, risks, and communication across stakeholders. 

• Support iterative delivery with the technical team by coordinating sprints, testing, and release readiness. 

• Develop test cases, execute functional testing, and document results to ensure product quality. 

• Track and report on early product-level success metrics (e.g., usage, adoption, quality signals, cycle times) and help facilitate feedback loops for continuous improvement. 

Handoff, Enablement & Adoption

• Create and maintain playbooks, workflows, runbooks, and knowledge repositories as the single source of truth for product documentation. 

• Coordinate early enablement with Sales, Marketing, and Client Success, including training materials and internal communication. 

• Support adoption efforts by collecting feedback from early users and ensuring issues are captured, tracked, and resolved. 

• Facilitate knowledge transfer and training to prepare Business Units for long-term ownership and scale. 

Operational & Team Support

• Perform light ADO administration, reporting, and dashboard creation. 

• Contribute to financial modeling, market insights, and voice-of-customer activities in support of Organic Growth initiatives. 

• Ensure organized communication and alignment between business leaders, and the technical team.
• Other duties and special assignments as assigned.  

QUALIFICATIONS

• Bachelor’s degree in Business/Computer Science or equivalent practical experience. 

• 7+ years of experience in product management, business analysis, or related roles. 

• Demonstrated experience creating structured artifacts such as functional requirements, user stories, acceptance criteria, and test cases. 

• Experience with Azure DevOps (or similar tools) including project setup, backlog management, and reporting. 

• Demonstrated ability to manage cross-functional, early-stage product initiatives from discovery, to launch, through adoption. 

• Familiarity with Agile practices, prototyping, testing, and iterative delivery processes. 

• Valid driver’s license and insurance. 

• Applicants are subject to government security investigations and must meet eligibility requirements related to the clearance process.

WORKING ENVIRONMENT:  The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities and abilities.  Telecommuters are expected to have sufficient home office space that appears neat, organized and professional when on video meetings.  Travel is required and varies around 10%.

REASONABLE ACCOMMODATION: It is Arctic Information Technology, Inc.’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

PAY TRANSPARENCY STATEMENT: Arctic Information Technology will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  However, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal  duty to furnish information. 

We are an equal opportunity employer and comply with all non-discrimination obligations, including the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act. 

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law, and the poster is available https://www.eeoc.gov/poster. For questions on the job posting contact (781) 312-8005.

If you need assistance or special accommodations during the application process, please contact the appropriate Human Resources Department at [email protected].

#LI-Remote