Manager of Health and Social Services - Remote Opportunity in New Jersey

Transforming Healthcare through Leadership and Innovation

At UnitedHealthcare, we're on a mission to simplify the healthcare experience, create healthier communities, and remove barriers to quality care. As a leading healthcare organization, we're committed to making a positive impact on the lives of millions of people. If you're a dedicated and passionate leader looking to make a difference, we invite you to join our team as a Manager of Health and Social Services - Remote.

About the Role

In this critical role, you'll lead a team of Health and Social Services Coordinators, overseeing day-to-day clinical operations in New Jersey, and participating in business development activities. You'll manage a program or region, driving team performance, process improvement, and standardized execution of clinical decision processes, while ensuring compliance with contractual requirements and meeting the unique needs of our members.

Key Responsibilities

• Leadership and Team Management: Select, manage, develop, mentor, and support staff in your designated department or region, setting clear goals and objectives for performance management.
• Performance Improvement: Engage in initiatives to optimize clinical workflows, promote team engagement, and continuously improve care management for health plan members.
• Contractual Requirements: Develop an intimate understanding of contractual requirements to meet the unique needs of our members.
• Project Management: Identify, select, structure, and prioritize projects, implementing changes to meet program requirements.
• Workflow Processes: Ensure standardized execution of workflow processes, conducting performance audits, quality reviews, and compliance adherence.
• Collaboration: Work with the Provider Relations team to resolve issues presented by providers.
• Staff Development: Conduct staff training and coaching as needed, and bi-annual field visits to observe, provide feedback, and foster a positive working relationship.

Essential Qualifications

To succeed in this role, you'll need:

• Current LSW or RN License: Hold a current license in the state of New Jersey.
• Clinical Experience: 5+ years of clinical experience.
• Leadership Experience: 3+ years of leadership experience with responsibility for team performance.
• MS Office Skills: Proven intermediate MS Office skills, including Word, Excel, Outlook, and PowerPoint.
• Reliable Transportation: Access to reliable transportation and the ability to travel up to 25% within your assigned territory.

Preferred Qualifications

While not required, the following qualifications are highly valued:

• Master's Degree: A Master's degree in a relevant field.
• NJ Choice Master Trainer Certification: NJ Choice Master Trainer certification.
• Case Management Experience: Experience in case management.
• Developmental Disabilities Experience: Experience or exposure to working with individuals with Developmental Disabilities (DD).
• Utilization Review Experience: Experience in utilization review, concurrent review, and/or risk management.
• Medicare/Medicaid Background: Background in Medicare/Medicaid.

What We Offer

At UnitedHealth Group, we offer a comprehensive benefits package, including:

• Competitive Salary: A salary range of $89,800 to $176,700 annually, based on full-time employment.
• Benefits Package: Medical, dental, and vision coverage, as well as other benefits.
• Incentive and Recognition Programs: Opportunities for recognition and rewards for outstanding performance.
• Equity Stock Purchase and 401k Contribution: Opportunities to own a part of our organization and plan for your future.

Our Culture and Values

At UnitedHealth Group, we're committed to creating a diverse and inclusive culture that values everyone. We believe that diversity creates a healthier atmosphere, and we're dedicated to:

• Equal Employment Opportunity: We're an Equal Employment Opportunity/Affirmative Action employer.
• Diversity and Inclusion: We value diversity and promote inclusion in everything we do.
• Mitigating Environmental Impact: We're committed to reducing our impact on the environment.
• Delivering Equitable Care: We're dedicated to delivering care that addresses health disparities and improves health outcomes.

Ready to Make a Difference?

If you're a motivated and compassionate leader looking to make a positive impact on the lives of millions, we invite you to apply for this exciting opportunity. As a Manager of Health and Social Services - Remote, you'll have the chance to drive meaningful change and contribute to our mission to help people live healthier lives.

Apply now and take the first step towards a rewarding new role!