Experienced Full Stack Customer Experience Engineer – Operating Systems, Software Development, and Cloud Services

Join the Innovative Team at blithequark

blithequark is a leading organization that thrives on innovation and technological advancements. We're currently seeking an experienced Customer Experience Engineer to join our dynamic team. As a Customer Experience Engineer at blithequark, you will have the opportunity to work on cutting-edge projects, collaborate with talented professionals, and contribute to the development of complex software systems. If you're passionate about delivering exceptional customer experiences and have a strong background in software development, we encourage you to apply.

About blithequark

At blithequark, we're dedicated to creating a workplace culture that fosters creativity, collaboration, and growth. Our team is comprised of talented individuals from diverse backgrounds, united by a shared passion for innovation and excellence. We offer a range of benefits and perks, including flexible work arrangements, professional development opportunities, and a comprehensive compensation package.

Job Summary

We're looking for an experienced Customer Experience Engineer to join our team. As a Customer Experience Engineer, you will be responsible for researching and testing operating systems-level software compilers, network distribution software, and planning, architecting, deploying, or supporting complex client/server or base software systems. You will also establish standards for design, architecture, and recovery processes, develop implementation, validation, and rollback plans, and lead investigations of problems using standard and custom problem management tools and processes.

Key Responsibilities

• Research and test operating systems-level software compilers, and network distribution software
• Plan, architect, deploy, or support complex client/server or base software systems
• Set operational specifications and formulate and analyze software requirements
• Establish standards for design, architecture, and recovery processes that result in comprehensive, scalable recovery plans across multiple groups and services
• Develop or contribute to creating implementation, validation, and rollback plans
• Lead investigations of problems using standard and custom problem management tools and processes
• Collaborate with cross-functional teams to deliver exceptional customer experiences
• Stay up-to-date with industry trends and emerging technologies

Requirements

Education

A Master's or foreign equivalent degree in Computer Science, Engineering, Mathematics, Information Systems, Physics, or a related field is required.

Experience

12 months of experience providing customer technical readiness, delivery support services, on-premise and remote technical support, solution development, and account management is required.

Specific Skills

The following skills are essential for this role:

• 12 months of experience in Azure
• 12 months of experience in Azure Services
• 12 months of experience in CI/CD (Continuous Integration/Continuous Delivery)
• 12 months of experience in SQL Server
• 12 months of experience in Linux
• 12 months of experience in Kubernetes

What We Offer

Compensation

We offer a competitive salary range of $128,502 to $158,502 per year, depending on experience and location.

Benefits

Our benefits package includes:

• Medical, dental, and vision insurance
• 401(k) plan and company match
• Short-term and long-term disability coverage
• Basic life insurance
• Wellbeing benefits
• Up to 10 scheduled paid holidays per calendar year
• Up to 80 hours of Holistic Health Time Off per calendar year
• Up to 120 hours of paid vacation time per calendar year (for hourly/non-exempt employees)
• Discretionary Time Off (DTO) for salaried/exempt employees

Career Growth Opportunities

At blithequark, we're committed to helping our employees grow and develop their skills. We offer:

• Professional development opportunities
• Mentorship programs
• Training and certification programs
• Leadership development opportunities

Work Environment

We offer a flexible work environment that allows our employees to work from anywhere in the U.S. We're committed to creating a workplace culture that is inclusive, diverse, and supportive.

How to Apply

If you're passionate about delivering exceptional customer experiences and have a strong background in software development, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role.

Don't miss this chance to join our innovative team at blithequark and take your career to the next level!