Urgently Hiring: Remote Administrative Support Representative - Operational Excellence in Subrogation Department

Join the Team: Remote Administrative Support Representative

Are you a highly organized and detail-oriented individual with a passion for providing exceptional support? Do you have a knack for multitasking and working in a fast-paced environment? Look no further! Afni, a leading company in the industry, is seeking a Remote Administrative Support Representative to join our dynamic team in the Subrogation Department. As a key player in our organization, you will be responsible for providing operational support to our clients and consumers, ensuring seamless communication and accurate information exchange.

About Afni and Our Industry

At Afni, we pride ourselves on being a trusted partner for businesses and consumers alike. Our Subrogation Department plays a vital role in recovering costs and ensuring that our clients receive the support they need. As a Remote Administrative Support Representative, you will be an integral part of this process, working closely with our team to achieve exceptional results.

Job Highlights:

• Position: Remote Administrative Support Representative
• Start Date: Immediate openings available
• Location: Remote (with opportunities for onsite positions in select locations)
• Compensation: A competitive salary with opportunities for growth and development
• Company: Afni, a leading industry player

Responsibilities:

As a Remote Administrative Support Representative, your primary responsibilities will include:

• Processing inbound correspondence by scanning, indexing, and taking appropriate action
• Data entry of new file placements
• Processing new or updated claims, releases, or notices
• Providing transcription services for specified clients
• Performing mailroom functions
• Documenting accounts appropriately
• Contacting insurance companies to confirm coverage and set up new claims (Subro)
• Utilizing Afni and client software and computer equipment to accurately and efficiently track and record all activity related to customer/client functions
• Responding to internal collector or coach requests

Requirements:

To be successful in this role, you will need:

• Two to twelve months of relevant experience (previous clerical experience preferred)
• Accuracy in data entry, 10-key calculator, and basic PC skills
• Ability to type 50-70 WPM with 90% accuracy
• Knowledge of internal guidelines in relation to the Fair Debt Collections Practices Act (preferred)
• Strong verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and work with shifting priorities
• Ability to perform mathematical functions, including addition, subtraction, multiplication, and division

Skills and Competencies:

To excel in this role, you will need to possess:

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a remote team
• Proficiency in Microsoft Office and other software applications (Intelec, SCP, Filenet, NuVue, etc.)
• Strong attention to detail and organizational skills

Career Growth Opportunities and Learning Benefits:

At Afni, we are committed to the growth and development of our team members. As a Remote Administrative Support Representative, you will have access to:

• Ongoing training and development programs
• Opportunities for career advancement and growth
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Work Environment and Company Culture:

At Afni, we pride ourselves on a culture that values:

• Diversity, equity, and inclusion
• Employee engagement and recognition
• Continuous learning and development
• Work-life balance and flexibility

Compensation, Perks, and Benefits:

We offer a comprehensive compensation package, including:

• Competitive salary
• Opportunities for bonuses and incentives
• Comprehensive benefits package (medical, dental, vision, etc.)
• Paid time off and holidays
• Flexible work arrangements and remote work options

How to Apply:

If you are a motivated and detail-oriented individual looking for a challenging and rewarding role, we encourage you to apply! Please submit your application, including your resume and cover letter, to:

We look forward to hearing from you and discussing this exciting opportunity further!

Equal Employment Opportunity:

Afni is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment, and where all employees are treated with dignity and respect.