Experienced Inbound Customer Service Representative – Remote Opportunity with blithequark
Are you passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of pet owners? Do you thrive in a fast-paced, dynamic environment where every interaction matters? Look no further than blithequark, a rapidly growing global business providing contact center and business process outsourcing (BPO) solutions. We're seeking an experienced Inbound Customer Service Representative to join our team and help us exceed our customers' expectations.
The Opportunity
As a valued member of our team, you'll have the opportunity to work from home (WFH) after completing a comprehensive on-site training program in Tulsa, OK. Our training program is designed to equip you with the skills and knowledge you need to succeed in this role, and we're committed to supporting your growth and development throughout your career with blithequark.
What You'll Do
As an Inbound Customer Service Representative with blithequark, you'll be the first point of contact for customers nationwide, helping them reunite with their missing pets. Your primary responsibilities will include:
- Reassuring callers who may be panicked about their missing fur-babies and providing a positive experience for our customers
- Serving as the frontline team to help reunite pets with their pet parents
- Collaborating with a dynamic team to achieve exceptional customer satisfaction
- Adhering to daily schedules to manage inbound calls, with the flexibility to work day and evening shifts
- Participating in ongoing training and development to stay up-to-date on industry trends and best practices
Why You'll Love Working with blithequark
At blithequark, we're committed to building a workplace where every employee is welcomed and valued. We believe in wowing our clients and taking care of our employees, and we're proud to offer a range of benefits and perks that reflect our commitment to our team members' well-being. Some of the reasons you'll love working with us include:
- Competitive salary based on experience, with a starting rate of $14.50 an hour
- Paid time off and paid holidays
- Comprehensive medical insurance benefits, including no-cost virtual doctor visits
- Dental, vision, paid life insurance, and pet insurance
- 401K with company match
- Career advancement opportunities – we love to promote from within!
- Fun and motivating work environment
- Casual dress
What You'll Bring
To succeed in this role, you'll need to bring the following skills and qualifications:
- Previous call center experience is required
- High school diploma or GED required
- Ability to pass a drug screen and federal background check upon hire
- If remote, a quiet designated work area at home (this role is not a substitute for childcare, elder care, side gigs, etc.)
The Team
At blithequark, we're a rapidly growing global business providing contact center and business process outsourcing (BPO) solutions. We're the frontline for some of the most recognized companies in pet care and telecommunications, and we take pride in delighting our clients, engaging our teams, and giving back to our local communities. Our purpose-driven culture thrives on innovation, inclusiveness, and fresh perspectives. We believe in creating a collaborative environment where our employees can learn daily and do meaningful and impactful work. If you like being part of a growing company and fast-paced team, you'll love your career with blithequark!
Equal Opportunity Employer
blithequark is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
How to Apply
Ready to join our team and start making a difference in the lives of pet owners? Apply now at [www.blithequark.com/jobs](http://www.blithequark.com/jobs). We can't wait to hear from you!
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