Experienced HR Shared Services Representative – Workday HCM & Talent Management

At blithequark, we're revolutionizing the way people consume entertainment and connect with each other. As a global leader in streaming leisure, we're committed to providing an exceptional experience for our members. We're now seeking an experienced HR Shared Services Representative to join our team and help us deliver top-notch support to our employees.

About blithequark

blithequark is the world's leading streaming leisure provider, with 236 million paid memberships in over 234 countries. Our platform offers a vast library of TV series, documentaries, feature films, and mobile games across a wide range of genres and languages. Our members can watch as much as they want, anytime, anywhere, on any internet-connected screen, without ads or commitments. We're passionate about delivering an unparalleled experience that brings people together and inspires new ideas.

The Role

As an HR Shared Services Representative, you'll be a key member of our HR Shared Services team, working closely with our local and global teams to provide timely and effective support to our employees. You'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment, and will work collaboratively with our stakeholders to resolve employee issues efficiently. Your customer support mindset, excellent stakeholder management skills, and proactive approach will enable you to make a significant impact on our organization.

Key Responsibilities

* Ensure the accuracy of employee data through the control of employee structures and processes

• Assist with applications that affect all personnel, ensuring they run smoothly, so employees can focus on doing their best work
• Research new tools and strategies to simplify, optimize, and automate work across our Talent organization
• Help create, write, and maintain our HR knowledge base for employees
• Assist with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
• Perform system and testing audits to ensure data accuracy, integrity, and functionality; analyze and record results and discrepancies

Required Qualifications

* Demonstrated experience with the Workday HCM tool

• Demonstrated expertise in Mass Uploads (EIB)
• Proven project management, communication, and customer support skills
• Strong analytical skills, including intermediate to advanced skills in Excel
• Strong interest in HR and the ability to provide results in a fast-paced, high-growth environment
• Ability to troubleshoot using rigorous logic and strategies to resolve complex problems
• A degree in HR, Business, IT, or a related field is preferred but not required
• Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus
• Experience with Zendesk ticketing system is a plus

Preferred Qualifications

* Experience working in a shared services environment

• Knowledge of HR systems and processes
• Experience with data analysis and reporting
• Strong problem-solving and critical thinking skills
• Ability to work in a dynamic and fast-paced environment

Skills and Competencies

* Excellent communication and interpersonal skills

• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to prioritize tasks and manage multiple projects simultaneously
• Strong customer support mindset and stakeholder management skills
• Ability to adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have the opportunity to:

• Work with a global team of experienced professionals
• Develop your skills and expertise in HR and Workday HCM
• Participate in training and development programs to enhance your knowledge and skills
• Collaborate with stakeholders to drive business outcomes and improve processes
• Contribute to the development of our HR knowledge base and best practices

Work Environment and Company Culture

blithequark is a dynamic and fast-paced organization that values innovation, creativity, and collaboration. Our team is passionate about delivering exceptional support to our employees and members, and we're committed to creating a positive and inclusive work environment. As an HR Shared Services Representative, you'll have the opportunity to work with a talented team of professionals who share your values and are dedicated to making a difference.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Salary: $60,000 - $80,000 per year
• Benefits: Medical, dental, and vision insurance, 401(k) matching, and paid time off
• Perks: Flexible work arrangements, professional development opportunities, and a fun and dynamic work environment

How to Apply

If you're a motivated and experienced HR professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job