Experienced Seasonal Customer Service Representative (Remote) – Deliver Exceptional Customer Experiences with blithequark

Are you a customer service enthusiast looking for a dynamic work-from-home opportunity with a forward-thinking global organization that prioritizes people-first culture and genuine belonging? Do you want to join a company that consistently earns prestigious awards for being a "World's Best Workplace," "Happiest Employees," and "Best Companies for Career Growth"? Then, a remote Customer Service Representative position at blithequark is the perfect fit for you!

About blithequark

blithequark is a global organization that empowers talented individuals to reimagine their careers and develop meaningful relationships while delivering exceptional customer experiences. With a diverse team from over 70 countries, we foster an inclusive culture where every member contributes to and supports each other's success and well-being. Together, we help the world's most renowned brands enhance their businesses through innovative customer experiences and cutting-edge technology.

Career Growth and Personal Development

This is an exciting opportunity to embark on a new career journey while developing lasting friendships at blithequark. We provide comprehensive training, state-of-the-art technologies, and ongoing support to ensure your success. Moreover, blithequark offers a range of FREE Learning and Leadership Development programs designed to propel you toward your career aspirations. In fact, about 80% of our managers and leaders have been promoted from within, demonstrating our commitment to internal growth and development.

Key Responsibilities

As a Customer Service Representative working from home, you will:

• Provide inbound customer support using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver exceptional customer experiences with a smile

Your Qualifications

To excel in this role, you will possess:

• 1+ year of customer service experience
• Open availability (this is a seasonal position)
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• Computer Requirements:

+ Bring your own device – This position does not loan equipment + Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.) + Operating System: Windows 10+ + RAM: 8GB or higher + Processor: Intel i5/AMD Ryzen 5 or higher

• Internet Requirements:

+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable) + Speeds: 10 mbps download and 3 mbps upload or higher + While working, you will be required to hardwire with an ethernet cable + High Speed internet (no wireless/hotspots or satellite) and a smartphone + Must reside in the United States or have a valid U.S. address for residence

What's In It For You

At blithequark, we prioritize our employees' growth and well-being. Benefits available to eligible U.S. employees in this role include:

• Paid training and performance-based incentives
• Starting wage between $15.00/hr - $25.00/hr
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Join the blithequark Team

If you're passionate about delivering exceptional customer experiences and eager to grow your career, we want to hear from you! Apply today and discover why over 440,000 talented individuals around the globe call blithequark their "employer of choice."

Location

USA, OH, Work-at-Home

Language Requirements

English

Time Type

Full time

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed

Currently, this position may be performed only in the states listed here.

Equal Opportunity/Affirmative Action Employer

blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job