Join the Team as a Nordic-speaking Customer Support Specialist at blithequark

Are you ready to embark on a game-changing career that combines your passion for customer service with your fluency in Nordic languages? Look no further than blithequark, a global technology and services leader that powers the brands of the future. We're a dynamic and innovative company that's recognized for our commitment to excellence, diversity, and employee satisfaction.

About blithequark

blithequark is a global technology and services leader that helps well-known brands improve their businesses with technology and integrated solutions. We operate in over 70 countries across various industries, including tech, travel, and telecommunications. Our mission is to empower our clients to succeed in a rapidly changing world, and we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture."

Join Our Team

We're seeking a Nordic-speaking Customer Support Specialist to join our team of passionate and dedicated professionals. As a Customer Support Specialist, you'll be responsible for providing exceptional customer service to our clients in one of the Nordic languages (Swedish, Danish, or Norwegian). You'll work closely with our clients to resolve routine problems and ensure their journey runs smoothly.

Key Responsibilities

As a Nordic-speaking Customer Support Specialist, you'll be responsible for:

• Providing great customer service to our clients via phone, email, and chat
• Finding solutions for each individual customer to ensure their journey runs smoothly
• Collaborating with our clients to resolve routine problems and improve their experience
• Working in a fast-paced environment with a high level of customer satisfaction
• Staying up-to-date with product knowledge and industry trends to provide expert advice to our clients

Requirements

To succeed in this role, you'll need:

• Fluency in any of the Nordic languages (Swedish, Danish, or Norwegian)
• A good command of English, as we handle both Swedish, Norwegian, and Danish markets
• Passion and interest in customer service! Previous experience is not required but a valued merit
• Ability to work from one of our offices or from the comfort of your own home within the Baltic region
• Excellent communication and problem-solving skills
• Ability to work in a team environment and collaborate with colleagues
• Strong attention to detail and organizational skills

What We Offer

We're committed to providing our employees with a competitive compensation package, including:

• A competitive base salary
• Possibility to earn performance-based bonuses
• A job you can do from the comfort of your own home or from our offices in city center - you choose!
• Flexibility to work either full-time or part-time with an extensive training to make you have everything you need to succeed
• Additional health insurance
• Various benefits depending on your country of residence
• Supportive and fun coworkers (if we do say so ourselves)

Work Environment and Culture

At blithequark, we value diversity, inclusivity, and employee satisfaction. We're committed to creating a work environment that's supportive, collaborative, and fun. Our offices are located in Riga, Tallinn, Tartu, and Daugavpils, and we offer flexible working arrangements to ensure that our employees can balance their work and personal life.

Start Date and Working Hours

We're offering multiple start dates during 2025, and our working hours are flexible to accommodate your needs. You'll work in 8.5-hour shifts, which can include both weekdays and weekends.

Location

You'll have the flexibility to work from home within the Baltic region or from one of our offices. Our offices are located in Riga, Tallinn, Tartu, and Daugavpils.

Equal Opportunity Employer

blithequark is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

How to Apply

If you're passionate about customer service and fluent in one of the Nordic languages, we'd love to hear from you! Please submit your application and express your interest in our future vacant Nordic language-speaking roles. We're excited to welcome you to our team! Apply Now! Apply for this job