Experienced Customer Engagement Specialist – K-12 Education Industry

Are you passionate about education and committed to bridging the gap between what schools provide and what students need to succeed? Do you have a knack for building excitement and spreading brand awareness? We're looking for an energetic and forward-thinking Customer Engagement Specialist to join our team at blithequark, a leading educational support system (ESS) for K-12 schools across North America.

About blithequark

Founded in 2014 in Montreal, Canada, blithequark has revolutionized the education industry by providing a personalized learning platform that empowers all students and maximizes their lifetime potential. Our team of vetted and trained educators offer 1:1 online tutoring for any subject, at any time, helping students overcome challenges and achieve academic success. With over 3 million students from 400+ school districts across 40 US States and Canada, we're committed to democratizing education and making a meaningful impact on the lives of students everywhere.

The Opportunity

As a Customer Engagement Specialist at blithequark, you'll play a critical role in promoting our brand and driving student adoption across the nation. You'll lead workshops and informational sessions, facilitate teacher enablement trainings, and nurture relationships with key Paper champions and teachers on the ground. If you're a self-starter with a passion for education and a knack for building excitement, we want to hear from you!

Responsibilities:

* Lead workshops and informational sessions that build excitement and spread blithequark brand awareness across district communities

• Facilitate teacher enablement trainings that educate teachers and administrators about blithequark implementation at the classroom and site level
• Grow and nurture relationships with key blithequark champions and teachers on the ground by providing them with the most up-to-date resources
• Help expand our grassroots approach to experiential teacher education and district-wide engagement
• Collaborate with cross-functional teams to develop and implement engagement strategies
• Analyze data and metrics to measure the effectiveness of engagement initiatives and make data-driven recommendations for improvement

Required Qualifications:

* 1-2 years of experience in a customer-facing role, preferably in education

• Working knowledge of K-12 education industry
• Laptop and phone that can be used for work purposes (developing slide decks, presenting to districts, communicating cross-functionally)
• Proficient in using Twitter and staying current on social media platforms and trends
• Outgoing individual with strong communication skills who is energized by engaging with customers, especially teacher and parent communities
• High energy and ability to build excitement with customers
• Self-starter who loves a challenge and a strong team player who loves to collaborate

Preferred Qualifications:

* Experience leading professional development within a district

• Experience leading virtual gamified events within a school district

Location:

Remote

Travel:

Travel is not required

Compensation & Benefits:

* Competitive salary

• $35/hour for your prep and facilitation time
• Ability to keep all travel points for hotels booked for work-related travel
• Mileage reimbursement may be available for applicable travel

About Our Culture:

At blithequark, we're passionate about creating a dynamic, inclusive work environment that puts excellence at the center of everything we do. Our mission is woven into the fabric of our culture, challenging our team to build meaningful and creative solutions. We thrive when we collaborate with each other, and use integrity and selflessness to align our business decisions with our mission. We approach every challenge with positivity, achieving the outcome we want regardless of what gets in the way. Our tenacity propels our hyper-growth, where trust is key and we all strive to make an impact every day.

We're an Equal Opportunity Employer:

We believe that diverse teams build better products. blithequark does not and will not discriminate on the basis of race, color, religion, gender, gender orientation, gender expression, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.

Ready to Join Our Team?

If you're a passionate and innovative individual who shares our mission for democratizing education, we want to hear from you! Please apply through our job board, and our amazing talent team will reach out to you. We're excited to meet our next team member and explore how we can work together to make a meaningful impact on the lives of students everywhere.

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