Experienced Part-Time Licensed Property & Casualty Customer Service Insurance Representative – Texas

Are you a licensed insurance professional with a passion for delivering exceptional customer service? Do you have a strong background in property and casualty insurance, with experience working with high-net-worth clients? If so, we may have the perfect opportunity for you! blithequark is seeking an experienced Part-Time Licensed Property & Casualty Customer Service Insurance Representative to join our team in Texas.

About blithequark

blithequark is a leading provider of outsourced customer service solutions, dedicated to helping individuals and businesses achieve their goals through exceptional service and support. Our mission is to create an ever-growing number of job opportunities, while striving to become the outsourcer of choice for our clients. We are committed to providing a positive and inclusive work environment, where our employees can grow and thrive.

Job Summary

As a Part-Time Licensed Property & Casualty Customer Service Insurance Representative, you will be responsible for providing exceptional customer service to our multi-state clients, including coverage and risk analysis, endorsement activity, billing questions, problem-solving, and renewal processing. You will work closely with clients and carriers to ensure client satisfaction, while also introducing and leveraging the products and services available to meet their needs.

Responsibilities

* Provide professional, accurate, and timely assistance to clients, while building relationships and ensuring client satisfaction

• Understand, introduce, and leverage the products and services available to meet client needs
• Update and maintain client accounts within a customer relationship management (CRM) system to ensure accuracy of binders, policies, and other relevant documents
• Work closely with clients and carriers to resolve issues and meet client needs
• Meet or exceed performance metrics and goals, while maintaining a high level of customer satisfaction

Requirements

* Active Property and Casualty License

• 4+ years of Personal Lines insurance customer service experience required
• Experience working with high-net-worth carriers, such as Chubb, PURE, AIG/PCS, etc.
• Excellent written communication skills, with the ability to write clearly and proactively, edit communications for spelling and grammar, and present information effectively without technical jargon
• Self-confident with the ability to make sound independent decisions
• Proficient in using a variety of computer programs, including CRM, MS Office, and carrier quoting tools
• Highly professional and self-motivated, with a positive attitude and energetic personality

Benefits

* Work from home

• Competitive hourly rate of $25.00+ per hour, depending on experience
• Opportunity for permanent employment
• Licensing and CE costs covered by the company, provided company applications are utilized for these services (estimated cost $11,500)
• Flexible scheduling, with up to 30 hours per week, Monday to Friday, 5-6 hours per day between 9:00 am and 5:30 pm Eastern

Work Environment and Requirements

* Must reside in the state of Texas

• Dedicated workspace that is quiet and free from distractions, such as children, family members, friends, and neighbors, pets, television and radio, outdoor activities, and video or audio recording
• High-speed Internet via wired ethernet connection, with upload speed of 5 Mbps, download speed of 16 Mbps, and latency under 100ms
• Available cell phone or tablet, with the ability to install required 2FA software for multifactor authentication

Equal Opportunity Statement

blithequark is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status, and any other characteristic protected under applicable federal, state, or local law.

How to Apply

If you are a motivated and experienced insurance professional looking for a new challenge, please submit your application through our website at [insert link]. We look forward to hearing from you!

Contact Information

For more information about this opportunity, please contact us at [insert email address]. We are committed to providing a positive and inclusive work environment, where our employees can grow and thrive.

Disclaimer

blithequark is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status, and any other characteristic protected under applicable federal, state, or local law. Apply for this job