Experienced Property and Casualty Customer Service Representative – 100% Remote Position with Competitive Salary and Growth Opportunities

Welcome to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences and making a positive impact in the lives of our clients. As a leader in the industry, we are committed to fostering a culture of innovation, teamwork, and continuous learning. Our team is dedicated to providing top-notch service, and we are excited to invite talented individuals to join our dynamic and growing team as a Property and Casualty Customer Service Representative.

Job Highlights

• Position: Property and Casualty Customer Service Representative
• Location: 100% Remote
• Start Date: Immediate openings available
• Company: blithequark
• Compensation: Competitive salary and benefits package

Job Description

We are seeking an experienced and skilled Property and Casualty Customer Service Representative to join our team. As a 100% remote position, you will have the flexibility to work from the comfort of your own home, with a comprehensive training program to ensure your success. Our training schedule is Monday to Friday, 9:00 am - 5:30 pm EST, for two weeks, followed by one week of nesting. After completing the training, you will transition to a flexible schedule between 8 am - 9 pm, Monday to Friday, with one weekend a month on a rotating schedule.

Key Responsibilities

• Manage inbound email, chat, and phone inquiries from clients to provide solutions for their property and casualty insurance needs
• Manage time and resources effectively to meet sales goals consistently
• Handle all interactions promptly and efficiently to minimize wait times
• Build rapport with potential customers to reinforce the value of blithequark's brand and our insurance products
• Build strong knowledge of products and services offered to provide exceptional customer service

Essential Qualifications

• Must have a current active resident property and casualty insurance license (General P&C, NOT Personal Lines)
• Licenses must remain active throughout the duration of the assignment
• 2+ years of sales experience
• Proven attendance reliability
• Flexible schedule requirements, with the ability to work evenings and weekends
• High school diploma or GED

Preferred Qualifications

• Proven sales success within an inbound service environment, preferably a direct sales environment
• Insurance industry sales experience
• Service industry and/or Contact Center experience
• Ability to operate in a fast-paced, multi-tasking environment with deadlines
• Strong written, verbal, interpersonal, and phone communication skills
• Excellent tracking, follow-up, negotiating, and relationship-building skills
• Demonstrated ability to consistently overcome objections
• Articulate, professional, and possesses a strong quality sales mindset with attention to detail
• Proven history of adherence to corporate policies, procedures, and guidelines
• Strong computer background using MS Word, Excel, and Internet

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Property and Casualty Customer Service Representative, you will have access to comprehensive training programs, ongoing coaching, and mentorship to help you succeed in your role. Our team is dedicated to providing a supportive and inclusive environment that fosters continuous learning and professional growth.

Work Environment and Company Culture

Our company culture is built on the values of teamwork, innovation, and customer-centricity. We believe in creating a positive and inclusive work environment that encourages collaboration, creativity, and open communication. As a remote team member, you will be an integral part of our virtual team, with regular check-ins, team meetings, and social events to ensure you stay connected and engaged.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including a pay rate of $20/hr. Our benefits package includes a range of perks, such as flexible scheduling, remote work options, and opportunities for professional growth and development. We are committed to providing a comprehensive rewards package that recognizes and rewards your contributions to our team.

Conclusion

If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. As a Property and Casualty Customer Service Representative at blithequark, you will have the chance to make a real difference in the lives of our clients, while developing your skills and advancing your career. Don't miss out on this opportunity to join our dynamic team and take your career to the next level. Apply now to become a part of the blithequark team!