Experienced Finnish Customer Service Specialist – Customer Support Representative for blithequark's Global Client Base

At blithequark, we're on a mission to revolutionize the world of imaging and optics, and we're looking for a talented Finnish Customer Service Specialist to join our team in Lisbon, Portugal. As a Customer Support Representative, you'll be the face of blithequark, providing exceptional customer service to our Finnish-speaking clients via phone and email. If you're passionate about delivering outstanding customer experiences, have a strong passion for Finnish culture, and are fluent in English, we want to hear from you!

About blithequark

blithequark is a leading global brand in the imaging and optics industry, renowned for its innovative products and exceptional customer service. With a rich history spanning over a century, blithequark has established itself as a trusted partner for professionals and enthusiasts alike. Our commitment to excellence, innovation, and customer satisfaction has earned us a loyal customer base, and we're now seeking a talented Finnish Customer Service Specialist to join our team in Lisbon, Portugal.

The Role

As a Finnish Customer Service Specialist, you'll be responsible for providing exceptional customer service to our Finnish-speaking clients via phone and email. Your primary objectives will be to:

• Respond to customer inquiries and resolve issues in a timely and professional manner
• Meet service quality goals and maintain high levels of customer satisfaction
• Build meaningful relationships with customers, understanding their needs and preferences
• Collaborate with internal teams to resolve complex issues and provide solutions
• Stay up-to-date with product knowledge and industry trends to provide expert advice to customers

Requirements

To succeed in this role, you'll need to possess the following skills and qualifications:

• Native or Proficient Level of Finnish (C2): You'll need to be fluent in Finnish, both verbally and in writing, to effectively communicate with our Finnish-speaking clients.
• Advanced Level of English (at least C1): You'll need to have a strong command of English, both verbal and written, to communicate with internal teams and provide expert advice to customers.
• Strong Communication Skills: You'll need to be able to articulate complex ideas, empathize with customers, and build rapport with colleagues.
• Analytical and Problem-Solving Skills: You'll need to be able to analyze complex issues, identify solutions, and provide expert advice to customers.
• Desire to Learn and Advance: You'll need to be eager to learn and grow with our company, staying up-to-date with product knowledge and industry trends.
• High-Speed Internet Access and Appropriate Conditions for Remote Work: You'll need to have a reliable internet connection and a dedicated workspace to ensure seamless communication with customers and internal teams.
• EU Citizenship or Valid Work Permit for Portugal: You'll need to hold EU citizenship or a valid work permit for Portugal to work with us in Lisbon.

Benefits

As a Finnish Customer Service Specialist at blithequark, you'll enjoy a range of benefits, including:

• Relocation Package: We'll provide assistance with relocation costs, including flights, accommodation, and other expenses.
• Competitive Wages: You'll receive a competitive salary, commensurate with your experience and qualifications.
• Paid Professional Training: You'll have access to ongoing training and development opportunities to enhance your skills and knowledge.
• Employee Discounts: You'll enjoy discounts on blithequark products and services, as well as other perks and benefits.
• Private Healthcare & Dental Insurance: You'll have access to comprehensive health insurance, including dental coverage.
• Growth Opportunities: You'll have the chance to grow and develop with our company, taking on new challenges and responsibilities.
• Fun and Engaging Company-Wide Initiatives: You'll be part of a dynamic and supportive team, participating in company-wide initiatives and events.
• Job Stability: You'll enjoy a stable and secure work environment, with opportunities for long-term growth and development.
• Life-Long Skills and Experience: You'll gain valuable skills and experience, enhancing your career prospects and personal development.

Work Environment and Company Culture

At blithequark, we value diversity, inclusivity, and teamwork. Our company culture is built on a foundation of respect, empathy, and open communication. We're committed to creating a positive and supportive work environment, where employees feel valued and empowered to succeed.

How to Apply

If you're passionate about delivering exceptional customer service, have a strong passion for Finnish culture, and are fluent in English, we want to hear from you! Please submit your application, including your resume, cover letter, and any relevant certifications or qualifications. We look forward to welcoming you to our team! [Apply Now](https://himalayas.app/companies/foundever/jobs/finnish-customer-advisor-for-nikon-lisbon-portugal) Apply for this job