Pharmacy Customer Service Associate – blithequark Store

Are you passionate about delivering exceptional customer experiences and making a positive impact in the lives of others? Do you have a keen eye for detail and a passion for working in a fast-paced environment? If so, we invite you to join our team as a Pharmacy Customer Service Associate at blithequark Store. As a key member of our pharmacy team, you will play a vital role in providing outstanding customer service, supporting our pharmacists, and ensuring the smooth operation of our pharmacy.

About blithequark

blithequark is a leading healthcare company dedicated to improving the lives of our customers and communities. Our mission is to provide exceptional customer experiences, innovative products, and services that make a meaningful difference in people's lives. We are committed to creating a workplace culture that values diversity, inclusion, and employee growth.

Key Responsibilities

As a Pharmacy Customer Service Associate at blithequark Store, you will be responsible for:

• Providing exceptional customer service, including greeting customers, answering questions, and resolving issues in a timely and professional manner
• Registering sales on assigned cash register, processing prescriptions, and handling customer transactions
• Assisting pharmacists with tasks such as filling prescriptions, verifying medication, and checking for potential interactions
• Maintaining a clean and organized pharmacy environment, including restocking shelves, checking inventory, and performing other tasks as assigned
• Providing support with inventory management, including ordering, unpacking, and storing pharmaceuticals
• Constructing and maintaining displays, including promotional, seasonal, and sale merchandise
• Assisting with exterior and interior maintenance, including ensuring a clean, neat, and orderly store condition and appearance
• Complying with all company policies and procedures, including those related to pharmacy errors and the Quality Improvement Program

Customer Experience

As a Pharmacy Customer Service Associate, you will be the face of blithequark Store, and your interactions with customers will have a direct impact on their experience. You will be expected to:

• Engage with customers and patients by greeting them and offering assistance with products and services
• Resolve customer issues and answer questions to ensure a positive customer experience
• Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience

Operations

As a Pharmacy Customer Service Associate, you will be responsible for:

• Providing customers with courteous, friendly, fast, and efficient service
• Recommending items for sale to customers and suggesting trade-up and/or companion items
• Registering customer purchases on assigned cash register, collecting cash, and distributing change as requested
• Processing voids, returns, rain checks, refunds, and exchanges as needed
• Taking customers to the OTC aisle when possible to assist in locating products

Training & Personal Development

As a Pharmacy Customer Service Associate, you will have opportunities for growth and development, including:

• Earning and maintaining PTCB certification through the designated PTCB training program and/or state required certification/registration
• Attending training and completing PPLs requested by Manager or assigned by corporate and acquiring continuing education credits
• Maintaining knowledge and skill in healthcare and pharmacy, including the latest news and developments

Basic Qualifications

To be considered for this role, you must:

• Be fluent in reading, writing, and speaking English (except in Puerto Rico)
• Be willing to work flexible schedule, including evenings and weekend hours

Preferred Qualifications

While not required, we prefer candidates with:

• Six months of experience in a retail environment
• Prior work experience with blithequark
• Good math skills to fill prescriptions accurately, including counting, measuring, and weighing medications
• Good computer skills
• Knowledge of store inventory control
• PTCB certification

Equal Opportunity Employer

blithequark is an equal opportunity employer, including disability/veterans. We will consider employment of qualified applicants with arrest and conviction records.

Salary Range

The actual compensation that you will be offered will depend on a variety of factors, including geography, skills, and abilities, education, experience, and other relevant factors. This role will remain open until filled.

Benefits

To review benefits, please click here [jobs.walgreens.com/benefits](http://jobs.walgreens.com/benefits). If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser [jobs.walgreens.com/benefits](http://jobs.walgreens.com/benefits).

Apply Now

If you are passionate about delivering exceptional customer experiences and making a positive impact in the lives of others, we invite you to apply for this exciting opportunity. Click the link below to submit your application: [apply to this job](https://remote.thetodayupdate.com/register-candidate) Apply for this job