Experienced Customer Service Associate - Temporary Role at blithequark
At blithequark, we're dedicated to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate, you'll play a vital role in creating a welcoming and inclusive environment for our customers, while also providing top-notch service that sets us apart from the competition. If you're passionate about delivering outstanding customer experiences and have a knack for building strong relationships, we want to hear from you!
About blithequark
blithequark is a leading provider of innovative solutions and services that empower individuals to live healthier, happier lives. Our team of dedicated professionals is committed to delivering exceptional customer experiences that exceed our customers' expectations. We're passionate about creating a culture of inclusivity, respect, and empathy, and we're looking for like-minded individuals to join our team.
Key Responsibilities
As a Customer Service Associate at blithequark, you'll be responsible for delivering exceptional customer experiences that meet and exceed our customers' expectations. Your key responsibilities will include:
- Engaging customers and patients by greeting them and offering assistance with products and services
- Resolving customer issues and answering questions to ensure a positive customer experience
- Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience
- Providing customers with courteous, friendly, fast, and efficient service
- Recommending items for sale to customers and recommending trade-up and/or companion items
- Registering customer purchases on assigned cash register, collecting cash and distributing change as requested
- Processing voids, returns, rain checks, refunds, and exchanges as needed
- Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records
- Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader
- Implementing Company asset protection procedures to identify and minimize profit loss
- Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
- Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise
- Completing resets and revisions as directed
- Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
- Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
- Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
- Complying with all company policies and procedures; maintaining respectful relationships with coworkers
- Completing special assignments and other tasks as assigned
Essential Qualifications
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
- Requires willingness to work flexible schedule, including evenings and weekend hours
- High school diploma or equivalent required
- Basic math skills and ability to handle cash and operate a cash register
Preferred Qualifications
* Six months of experience in a retail environment
- Prior work experience with blithequark (formerly Walgreens)
Skills and Competencies
* Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- Ability to work independently and as part of a team
- Basic computer skills and knowledge of store systems and equipment
- Ability to lift up to 25 pounds and stand for long periods of time
Training & Personal Development
* Attends training and completes PPLs requested by Manager or assigned by corporate
- Opportunities for career growth and advancement within the company
- Access to training and development programs to enhance skills and knowledge
Work Environment & Company Culture
* blithequark is an equal opportunity employer and welcomes diversity in the workplace
- We offer a supportive and inclusive work environment that values respect, empathy, and open communication
- Our team is passionate about delivering exceptional customer experiences and making a positive impact in our communities
Compensation & Benefits
* Competitive hourly rate: $16.5 - $18 per hour
- Opportunities for career growth and advancement within the company
- Access to training and development programs to enhance skills and knowledge
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Discounts on blithequark products and services
How to Apply
If you're passionate about delivering exceptional customer experiences and have a knack for building strong relationships, we want to hear from you! Apply now to join our team of dedicated professionals at blithequark. Apply to this job Apply for this job