Experienced Customer Acquisition Specialist – Driving Revenue Growth and Exceptional Customer Experiences

Are you a results-driven sales professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join blithequark, a forward-thinking global organization that's revolutionizing the way businesses interact with their customers. As a Customer Acquisition Specialist at blithequark, you'll play a critical role in driving revenue growth and expanding our customer base. You'll be responsible for demonstrating the value and benefits of our products or services to customers, with a primary focus on selling and/or renewing contracts. If you're a sales professional with a passion for building strong relationships and delivering exceptional customer experiences, we want to hear from you.

About blithequark

blithequark is a global organization that's passionate about delivering exceptional customer experiences. We're a company that's committed to nurturing a true people-first, inclusive culture and a genuine sense of belonging. Our team is made up of talented individuals from 70+ countries who are united by a shared purpose: to help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation.

What You'll Do in This Role

As a Customer Acquisition Specialist at blithequark, you'll be responsible for:

• Providing accurate weekly/monthly/quarterly sales forecasts
• Mastering product knowledge and technical understanding of services to assess client requirements
• Initiating steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Managing external competitive pressures and handling objections to retain customers or win new customers
• Managing a high volume of customer contacts through phone and email each day - majority of communication is outbound
• Working with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintaining the customer management system (CRM) to ensure all relevant data is captured
• Undertaking sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Working with a team and reporting directly to a Sales Manager

Your Qualifications

To be successful in this role, you'll need:

• 2+ years of experience working in a customer service or sales capacity
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem-solving skills
• Excellent knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Experience or willingness to work from home

What's in It for You

As a Customer Acquisition Specialist at blithequark, you can expect:

• A competitive base salary range of $32,600 - $40,800, plus incentives that align with individual and company performance
• Benefits available to eligible employees, including medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days
• DailyPay enrollment option to access pay "early," when you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience with company-supplied technologies
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Why Join blithequark?

At blithequark, we're passionate about creating a workplace that's inclusive, supportive, and empowering. We believe that every individual has the potential to make a meaningful contribution, and we're committed to providing the tools, resources, and opportunities to help you grow and succeed.

How to Apply

If you're a motivated sales professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your application by [insert deadline] to be considered for this role.

Equal Opportunity Employer

blithequark is an equal opportunity and affirmative action employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

Language Requirements

English (Required)

Time Type

Full time

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

California Residents

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. Apply for this job