Experienced Customer Service Representative and Self-Storage Manager – Join the Thriving Team at blithequark
Are you a customer-focused individual with a passion for delivering exceptional service? Do you have a knack for managing daily operations and ensuring seamless customer experiences? If so, we invite you to join the dynamic team at blithequark, a leading provider of self-storage solutions. As a Customer Service Representative and Self-Storage Manager, you will play a vital role in driving customer satisfaction and loyalty while contributing to the growth and success of our organization.
About blithequark
blithequark has been a pioneer in the self-storage industry since 1972, and we're proud to have been recognized as one of America's Best Large Employers in 2022 by Forbes. Our employees have also voted us as a Great Place to Work, acknowledging our commitment to providing a supportive and inclusive work environment. With a strong focus on career growth, diversity, and inclusion, we strive to create a workplace where every team member feels valued and empowered to succeed.
Our Virtual Hiring Process
We're excited to offer a virtual hiring process with a quick turnaround, including a video interview process. This allows us to connect with talented individuals from diverse backgrounds and experiences, while also ensuring a safe and efficient recruitment process.
Our Commitment to Safety
At blithequark, we prioritize the health and well-being of our employees and customers. Our socially-distant guidelines and on-site safety protocols are designed to maintain a safe working environment, and we're committed to continuous improvement in this area.
Benefits and Perks
As a valued member of our team, you'll enjoy a comprehensive Total Rewards package, including:
- Full-Time and Flexible Schedules available (3-4 day work week with opportunity for additional days)
- Cost-effective health offerings such as medical, dental, and vision
- Tele-medicine for easier access to healthcare
- Tax-free Flex spending accounts to cover you and your dependents
- Paid Time Off and Sick Time
- Build your retirement nest egg quicker through our 401(k) with company match
- Basic life and accidental death insurance at no cost to you
You'll also enjoy exclusive discounts on a wide variety of vendors, merchants, stores, tickets, entertainment, travel, and more!
Job Description
As a Customer Service Representative and Self-Storage Manager, you will be responsible for:
- Working independently at multiple locations, spending time both inside and outside
- Assessing customer storage needs and making suggestions, including offering packing and moving supplies
- Keeping surfaces and high-touch areas clean, including sweeping, mopping, debris removal, and wiping windows
- Conducting daily storage unit inspections, confirming inventory availability, and ensuring spaces are ready to rent
- Managing, auditing, balancing cash drawer, preparing and making daily deposits
- Helping keep customers current with payment and making collection calls when required
Qualifications
Successful candidates come from a variety of customer service-centered sales environments, including retail, restaurant, fast food, or other service-based companies. If you have a strong customer service background, excellent communication skills, and a passion for delivering exceptional service, we encourage you to apply.
Career Growth Opportunities
At blithequark, we're committed to supporting your career growth and development. Our best-in-class training programs will help you enhance your skills and advance your career. With opportunities for monthly bonuses and career progression, you'll have the chance to grow and succeed in a dynamic and supportive environment.
Work Environment and Culture
Our on-site company housing is available to employees at many of our locations, making it easy to balance work and personal life. Our property managers and customer service representatives enjoy a collaborative and inclusive work environment, where every team member feels valued and empowered to succeed.
Compensation and Benefits
We offer a competitive hourly rate of $16.50, with opportunities for career advancement and professional growth. Our comprehensive benefits package includes health, dental, and vision coverage, as well as paid time off and sick time.
Location
Our Apple Valley, MN location offers a unique blend of urban and natural attractions, making it an ideal place to live and work. With easy access to major highways and public transportation, you'll be connected to the wider community and all its amenities.
How to Apply
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity. Please submit your application through our online portal, and we'll be in touch to discuss your qualifications and next steps. Apply Now! We look forward to welcoming you to our thriving team at blithequark! Apply for this job