Senior Cyber Security Incident Responder
About the position Responsibilities
- Work with senior management to develop and maintain CSIRT process and practice documents
- Lead CSIRT service transition and serve as a trusted advisor to manage customer expectations
- Establish and maintain effective communication relationships with clients
- Review incident response activities and documentation efforts of the support team and provide feedback as necessary
- Provide or arrange for necessary training for the support team on CSIRT methods and/or security tooling used in the client environment
- Receive and monitor incident information from bolthires managed security services and other sources
- Oversee creation of Threat Intel Reports for security threats that might impact the client environment or have interest to the client
- Review the collected incident data and confirm or reject incidents based on the analysis
- Classify and prioritize incidents based on established criteria
- Facilitate communication between stakeholders of the status of the incidents with weekly and/or monthly meetings and reports
- Coordinate at least annual Table Top Exercises for the team and client security team training needs
- Coordinate the containment effort based on the available information and established processes
- Make containment decisions and facilitate decision making by other parties using established escalation process
- Communicate with the affected users and stakeholders to organize the containment effort
- Verify the effectiveness of containment actions taken
- Identify the attack vector of used by incident and confirm take actions to confirm that similar incidents are prevented in the future
- Validate the effectiveness of the eradication actions
- Coordinate forensics and law enforcement activities with officials if necessary
- Coordinate the recovery actions; confirm that the recovery effort was successful; and confirm that all temporary containment efforts have been removed
- Update stakeholders on the status of the recovery effort
- Conduct a root cause analysis for Critical or High incidents
- Communicate the results of the root cause analysis to Customer and stakeholders to prevent similar incidents in the future
- Analyze the incident response effort, with feedback from Customer and third parties
- Identify and analyze any mistakes as well as good decisions done during response process
- Use the results of the analysis as an input for improvements, such as incident response process changes or changes in security monitoring Requirements
- Bachelor's degree or four or more years of work experience
- Four or more years of relevant work experience in a cybersecurity capacity, responding to cybersecurity incidents, triaging, and/or investigating cybersecurity incidents Nice-to-haves
- Bachelor's degree or Master's degree in Computer Science, Cyber Security or related technical or business field
- Strong background in CSIRT and SIEM technologies
- Splunk experience and certification
- Proven background using various EDR tools like Carbon Black, Crowdstrike or Tanium
- Strong communication skills and ability to engage with customers at both technical and executive levels
- Clear and concise written and oral communication, including the ability to produce professional-level documentation
- Strong problem-solving and security analytics skills; able to identify gaps in processes and recommend improvements for mitigation
- Strong leadership skills and a proactive approach to customer issues with background leading a remote team
- Ability to excel in high pressure environments
- SANS or other Security Certifications, such as GCIA, GCIH, GCFE, GREM, GPEN, CEH
- CISSP Certification
- CISM Certification
- ITIL Foundations training / Certification
- Significant experience with how to structure and operate an efficient Incident Response process
- Knowledge of common types of malware, their infection vectors, how to identify them using network and host based tools, how to eradicate them and verify the success of eradication efforts
- Knowledge of current security threats and vulnerabilities, how to detect and mitigate them, ability to understand their possible consequences on the customer's environment
- Understanding of modern technologies used to detect malware and vulnerabilities and protect assets
- Understanding of modern network and cloud technologies Benefits
- Medical, dental, vision insurance
- Short and long term disability
- Basic life insurance, supplemental life insurance, AD&D insurance
- Identity theft protection
- Pet insurance
- Group home & auto insurance
- Matched 401(k) savings plan
- Stock incentive programs
- Up to 8 company paid holidays per year
- Up to 6 personal days per year
- Parental leave
- Adoption assistance
- Tuition assistance
- Premium pay such as overtime, shift differential, holiday pay, allowances
- Up to 15 days of vacation per year, which grows with additional service Apply tot his job
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