Yelp - Account Executive (Remote - Central or Eastern Region), application via RippleMatch
About the position This role is with Yelp. Yelp uses RippleMatch to find top talent. Please note that while this role will operate remotely, it is required that the candidate resides in the Central or Eastern Region of the United States. This includes candidates residing in Central or Eastern Time Zones. Yelp was created to connect people with great local businesses. As an Account Executive, you'll be working directly with these local businesses to help them meet their goals through Yelp’s various advertising programs. You'll work with small business owners via phone to customize their specific needs and aspirations. We succeed when we find tailored solutions for our clients to grow their business. Because people are at the center of everything we do, one of your main priorities is to educate business owners about the value of Yelp's advertising platform. In this role, you will be directly responsible for doing outreach and talking through our advertising solutions on Yelp to local businesses across the US and Canada. Success in this role is measured by hitting and exceeding a monthly quota, consistently staying ahead of daily metrics, and handling rejection in stride. You’ll experience all of this in a supportive virtual team environment.
Responsibilities
- Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners.
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- Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners, all organized in our CRM (Salesforce).
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- Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs.
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- Master quick close techniques to exceed individual goals.
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- Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities.
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- Achieve and consistently exceed monthly quotas.
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- Track and manage your daily goals to ensure results are met.
Requirements
- GED/HS Diploma and 2+ years of customer-facing experience OR a Bachelor’s Degree.
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- No fear of the phone and prepared to make a high volume of outbound dials daily.
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- General computer and email proficiency - we use Google Suite and provide a Macbook laptop.
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- A work environment free of distractions.
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- Open to feedback and willing to implement for areas of improvement.
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- Strong, engaging interpersonal skills.
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- Ability to effectively prioritize tasks and manage independently without oversight.
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- Must possess current US work authorization.
Nice-to-haves
- An appetite for learning and keen on turning training and feedback into action.
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- Confidence in navigating between numerous tabs, multiple screens, and using video conferencing tools.
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- Natural curiosity and the ability to ask questions to find answers.
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- Excitement about being part of a team with colleagues from other states.
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- Commitment to a high standard of integrity and being a team player.
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- Determination, persuasive communication skills, and resilience.
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- Genuine curiosity about people and local businesses.
Benefits
- First year earnings range from $50k-$65k annually through a combination of base salary and uncapped monthly sales incentives.
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- Year 2 on target earnings is $70k with top performers averaging $112k.
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- Starting base salary of $37k plus uncapped commission.
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- Full medical, vision, and dental available your first day.
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- 15 days PTO per year for first 2 years of employment; number of PTO days increases after 2 years of tenure.
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- 7 paid wellness days, 12 paid holidays, 1 floating holiday.
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- Up to 14 weeks of parental leave.
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- Monthly wellness reimbursement.
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- Health Savings, Flexible Spending and Dependent Care accounts.
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- 401(k) retirement savings plan with employer match.
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- Employee stock purchase plan.
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