Assistant Executive Housekeeper
Department: Housekeeping Reporting To: Executive Housekeeper Location: Hotel / ResortPosition Overview
The Assistant Executive Housekeeper supports the Executive Housekeeper in managing end-to-end housekeeping operations, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction across guest rooms, public areas, laundry, and back-of-house areas.
Key ResponsibilitiesOperations ManagementOversee daily housekeeping operations for guest rooms, corridors, public areas, and back-of-house
Ensure rooms meet brand standards before guest check-in
Monitor occupancy levels and plan staffing accordingly
Coordinate with Front Office for room readiness, VIP arrivals, and special requests
Supervise supervisors, room attendants, public area attendants, and laundry staff
Conduct daily briefings and allocate duties
Train teams on SOPs, safety procedures, grooming standards, and guest interaction
Monitor performance and support staff evaluations
Conduct regular room inspections and public area audits
Ensure adherence to hygiene, sanitation, and brand standards
Implement corrective actions for identified gaps
Support high performance in internal and external quality audits
Manage inventory of linen, cleaning supplies, guest amenities, and equipment
Maintain par levels and consumption controls
Track laundry operations and outsourced vendor quality
Assist with budgeting and cost optimization
Handle housekeeping-related guest complaints and ensure timely resolution
Coordinate special setups and amenities for VIP guests
Ensure strict adherence to health, safety, and chemical handling standards
Assist in preparing operational reports and maintain housekeeping documentation
Coordinate with Engineering for maintenance follow-ups
Degree or Diploma in Hotel Management or Housekeeping Management
3–6 years of housekeeping experience, including supervisory or leadership roles
Experience in luxury or upscale hotel environments preferred
Familiarity with PMS and housekeeping management systems