Affordable Care Act (ACA) Solution Engineer

About the position Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. The ACA Solution Engineer is the primary technical/solution resource for the sales teams focused on selling the Equifax Workforce Solutions ACA Platforms. Solution Engineers are responsible for assisting and supporting the sales reps as the key technical and solution advisor for specific and identified client engagements for this product. S/he will be involved in the technology evaluation stage of the sales process, developing contractual statements of work and client business requirements as needed. The ACA Solution Engineer must be able to articulate technology and product positioning to both business and technical users. S/he must be able to identify all technical issues that will assure complete customer satisfaction throughout all stages of the sales and implementation process. Must be able to establish and maintain strong client relationships throughout the sales and implementation cycles. The successful ACA Solution Engineer can make engineering jargon like program specs and technical requirements easily understood, explain how the Equifax ACA Platforms and configurations work, and demonstrate how Workforce Solutions can meet the prospect's / customer's needs & requirements.

Responsibilities

• Educate the identified Direct and Indirect prospects on ACA solution capabilities using sales presentation materials and personalized product demonstrations.
• Assess identified client needs and recommend potential application of ACA products, service configuration settings, workflow process, deployment methodology, and data import/export processes to deliver product solutions that meet customer needs.
• Educate the identified prospect on industry norms and best practices.
• Able to assist on responses to RFIs / RFPs / Security Questionnaires.
• Research and present data showing potential customers the cost benefit of purchasing ACA platforms and/or services.
• Develop client-customized Statements of Work (SOW) for inclusion with client agreements.
• Help develop detailed business requirements for customized features/functionality/integration​ requiring IT resources to be used in estimation and fulfillment.
• Assist with product training for new Managed Account Leaders, Regional Managers, Account Managers, and Business Development Representatives.
• Facilitate knowledge transfer of client's expectations, needs, and application requirements to Product Implementation, Product Management & Product Development teams.
• Provide assistance in voice of client and product driven initiatives.
• Facilitate changes to contract schedules needed for product/service enhancements or additional services.
• Attend industry conferences as a Subject Matter Expert and to gain industry best practices.

Requirements

• 7+ years in B2B sales
• 2-5 years of relevant experience as a Solution Consultant and/or Sales Engineer
• Experience and familiarity with project management products and PMI, PPM, PMO industry
• Bachelor's Degree or equivalent work experience
• Experience in business problem resolution environment
• Experience in collaborative problem solving within a large organization
• Familiar with development and integration technologies leveraged within and ACA Product Suite
• Ability to travel throughout sales territory; approximately 25-30% travel.

Nice-to-haves

• Experience and familiarity with the Affordable Care Act and products and services
• Excellent critical thinker and decision maker.
• Proactive and creative in planning and execution.
• Works independently and requires minimal direction.
• Excellent client relationship skills.
• Strong collaborator; enlists and engages the support of others.
• Ability to prioritize multiple work projects and multi-task as necessary
• Ability to analyze information/data, draw conclusions and recommend solutions in a timely manner.
• Ability to steer a client towards a solution design based on the ACA platform capabilities and best practices by understanding the client's root business need.
• Excellent presentation skills and comfort level with executive leadership (“C” Level).
• Excellent verbal and written communications skills.
• Ability to interact and effectively communicate with both technical and business client staff.
• Self-motivated with a proven track record in driving or assisting software sales and knowledge of SaaS and Project Management technology.
• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Ability to refine and personalize the Workforce Solutions marketing/sales message to provide prospect with the best ACA solution based on prospect's needs.
• Ability to quickly learn and develop a deep understanding of the complex ACA services and technical capabilities.
• Organized and analytical with ability to eliminate sales obstacles through creative and adaptive approaches.

Benefits

• Comprehensive compensation and healthcare packages
• 401k matching
• Paid time off
• Organizational growth potential through our online learning platform with guided career tracks

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