Manager of Organ Recovery

About the position This position is responsible for the supervision and development of designated organ recovery staff and compliance with industry standards and federal regulations. Daily activities include identifying and leading coaching conversations, support team growth, and oversight of work system operational processes.

Responsibilities

• Supervise the selection, training, development, and performance of organ recovery coordinator team members to retain a motivated professional workforce for IDN.
• Ensure accurate and timely electronic record documentation across the organ recovery team.
• Communicate needs, expectations and outcomes to maintain optimal operational performance utilizing IDN leadership principles.
• Ensure compliance with OSHA, industry standards, federal and state employment and other regulations and IDN policies.
• Ensure compliance with all hospital operating room policies.
• Accomplishes work system objectives through monitoring and analyzing data to maximize efficiencies and identify trends and areas for improvement in Recover the Gift.
• Assist Director with effective and efficient use of financial resources.
• Support the organizational strategic planning with development of processes to meet organizational goals.
• Manage specific work process operational needs and self-schedule 20% in designated staff role. In addition, participate in leader on-call coverage.

Requirements

• Degree in healthcare related field is required.
• Minimum two years of experience in Donation field is preferred.
• Minimum three years in leadership role is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to delegate details as necessary.
• Ability to participate in and conduct crucial conversations.
• Ability to hold others accountable with an expectation that work will be delivered quickly and accordingly.
• Ability to perform a wide range of tasks and produce timely results in a fast-paced and occasionally high-stress environment.
• Ability to multitask, prioritize, and maintain composure under pressure to achieve organizational objectives.
• Proficient with Microsoft office suite or related software.
• Ability to provide excellent customer service to a diverse audience
• Ability to influence and inspire others to take action through extraversion, confidence, enthusiasm, and persuasiveness.
• Duties of the position require travel or onsite response to execute essential job functions required in the facilitation of the donation process.
• Lift equipment and supplies weighing up to 50 lbs.
• Assist with physical lifting of donors.
• Maintain availability for communication 24/7/365.
• Mental and visual fatigue associated with detailed work.
• Stand for long periods of time.
• Use of sharp surgical instruments which may cause damage or injury if used incorrectly.
• Exposure to biohazardous materials such as blood, other body fluids, communicable diseases and formaldehyde. Universal precautions and use of personal protective equipment is required.
• Maintain a current valid driver’s license and be insurable through IDN’s insurance,
• Drive vehicle under various weather and physical conditions that may lead to visual and mental fatigue.
• Stooping, kneeling, reaching, and handling (seizing, holding, grasping, turning or otherwise working with hands).
• Express ideas verbally and convey detailed or important spoken information.
• Receive detailed information through oral and auditory communication.
• Must receive required vaccines based on outlined schedules to protect our employees, healthcare personnel, donors, recipients, and families we may come into contact. (e.g., Influenza obtained annually by December 1st.)

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