Experienced Data Entry Representative – Revenue Cycle Management Operations at blithequark

Are you a detail-oriented and organized individual with a passion for data entry and customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark's Revenue Cycle Management team as an Experienced Data Entry Representative in San Juan, PR. As a key member of our team, you will play a vital role in supporting our operations through accurate and efficient data entry, billing data acquisition, and third-party denials processes.

About blithequark

At blithequark, we are committed to helping people live healthier lives and making the health system work better for everyone. Our mission is to provide high-quality, patient-centered care that addresses health disparities and improves health outcomes. We believe in creating a workplace culture that values diversity, equity, and inclusion, and we are dedicated to making a positive impact on the environment.

Job Summary

As an Experienced Data Entry Representative, you will be responsible for accurately and efficiently entering data into our mainframe applications, navigating multiple computer systems, and resolving billing errors. You will also be required to conduct basic research in computer applications to perform data entry and follow procedural guidelines to enter information into our systems. If you have a strong attention to detail, excellent communication skills, and the ability to work in a team environment, we encourage you to apply for this exciting opportunity.

Primary Responsibilities

• Transfer data from imaged accessions into mainframe applications with accuracy and efficiency.

• Enter billing mnemonics and all required billing information that appears on imaged requisitions, including US postal addresses, medical codes, insurance carrier details, and other relevant information.
• Ensure that all needed "edits" are met and missing information is updated for billing purposes.
• Research and resolve billing errors with additional information received from clients or patients.
• Review bills denied by payer/insurance due to eligibility criteria, including patients not being covered on the date of service, errors with patient information, or errors with insurance information provided in the claim/bill.
• Research and update bills to resolve denials for re-billing.
• Navigate multiple computer applications, including MS Word, MS Excel, online applications, and mainframe applications.
• Conduct basic research in computer applications to perform data entry, including address, billing codes, and reject codes.
• Follow additional procedural guidelines to enter information into our systems.

Qualifications

Required Qualifications

• 1 year of data entry experience

• Customer service experience
• Professional proficiency in both English and Spanish
• Proficiency with computer, Windows PC, and web applications, including the ability to navigate and learn new and complex computer system applications
• Ability to work 40 hours/week during standard business operating hours (Monday - Friday, 7:00am - 4:30pm) and occasional overtime on weekends and holidays as needed

Preferred Qualifications

• Medical billing experience

• Proven knowledge of medical or health insurance terminology
• Proven solid Microsoft Excel skills

Skills and Competencies

• Strong attention to detail and accuracy

• Excellent communication and customer service skills
• Ability to work in a team environment and collaborate with others
• Strong analytical and problem-solving skills
• Ability to navigate and learn new computer system applications
• Proficiency in both English and Spanish
• Ability to work in a fast-paced environment with multiple priorities and deadlines

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for growth and development. As an Experienced Data Entry Representative, you will have access to:

• Ongoing training and development opportunities to enhance your skills and knowledge
• Opportunities for career advancement and professional growth
• A collaborative and supportive work environment
• A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off

Work Environment and Company Culture

Our San Juan, PR office is a dynamic and fast-paced environment where you will have the opportunity to work with a talented team of professionals who are passionate about making a difference in the lives of our patients and customers. We value diversity, equity, and inclusion and are committed to creating a workplace culture that is inclusive and respectful of all employees.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• Medical, dental, and vision insurance
• 401(k) matching and paid time off
• Opportunities for career advancement and professional growth
• A comprehensive training and development program
• A collaborative and supportive work environment

How to Apply

If you are a motivated and detail-oriented individual with a passion for data entry and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online application portal.

Equal Employment Opportunity

blithequark is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Drug-Free Workplace

blithequark is a drug-free workplace and candidates are required to pass a drug test before beginning employment.

English Proficiency Assessment

An English proficiency assessment will be required after application. We look forward to hearing from you and learning more about your qualifications and experience. Thank you for considering this exciting opportunity to join our team at blithequark. Apply for this job