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Experienced Customer Engineer, Security, Public Sector – Cloud Security Solutions and Architecture Expert

Remote · USA Full-time New today

At arenaflex, we're on a mission to revolutionize the way governments, educational institutions, and businesses leverage cloud computing to drive innovation and growth. As a Customer Engineer in our Security organization, you'll play a critical role in helping us achieve this vision by introducing arenaflex Cloud Security offerings to our customers and partners. If you're passionate about cybersecurity, cloud native architectures, and customer success, we want to hear from you.

About arenaflex

arenaflex is a leading provider of cloud computing solutions to the public sector, with a strong focus on helping United States institutions accelerate their digital transformations. Our team is dedicated to delivering purpose-built solutions that meet the complex needs of local, state, and federal government agencies, as well as educational institutions. We're committed to making a positive impact on society through our work, and we're looking for talented individuals who share our passion and values.

Job Summary

As a Customer Engineer in our Security organization, you'll work closely with the Sales team to introduce arenaflex Cloud Security offerings to our customers and partners. You'll help prospective and existing customers understand the power of arenaflex Cloud Security, developing creative cloud solutions and architectures to solve their business challenges and overcome any potential technical roadblocks. You'll be a trusted advisor to customers, providing support to C-level, security leaders, architects, and analysts to lead projects forward.

Responsibilities

* Work with Security Sales and arenaflex Cloud teams to identify and qualify business opportunities, understand customer technical and compliance objections, and develop strategies to resolve technical blockers.

  • Work with all arenaflex Cloud Security products to demonstrate and validate solution benefits in customer and partner environments.
  • Support arenaflex Cloud Security opportunities and relationships, own technical aspects of solutions, and deliver technical presentations, product and solution briefings, proofs-of-concepts, and demos to customers, partners, and stakeholders.
  • Prepare and deliver product messaging in an effort to highlight our solutions value proposition using techniques including presentations, product demonstrations, white papers, trial management, and response documents.
  • Travel to customer sites, conferences, and other related events where applicable.

Requirements

* Bachelor's degree or equivalent practical experience.

  • 10 years of experience in security or cloud native architectures in a customer-facing role.
  • Experience in cybersecurity (e.g., threat detection, malware intelligence, cloud security posture management, or identity and access management systems).
  • Must be a US Citizen to access Controlled Unclassified Information.

Preferred Qualifications

* Master's degree in Computer Science, Engineering, Mathematics, or a technical field.

  • Certification in the Cloud or Security industry.
  • Experience implementing security solutions for enterprises (e.g., threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems).
  • Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
  • Ability to speak publicly and deliver technical presentations.
  • Excellent problem-solving, communication, presentation, and active listening skills.

What We Offer

* Competitive base salary range: $139,000-$213,000

  • Bonus and equity opportunities
  • Comprehensive benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Why Join arenaflex?

* arenaflex is a leader in the cloud computing industry, with a strong commitment to innovation and customer success.

  • Our team is passionate about making a positive impact on society through our work.
  • We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.
  • Our collaborative and dynamic work environment is designed to foster creativity, innovation, and teamwork.

How to Apply

If you're a motivated and experienced professional with a passion for cybersecurity and cloud native architectures, we want to hear from you. Please submit your application, including your resume and a cover letter, through our website. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also arenaflex's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form. Apply Job! Apply for this job

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