Operations Coordinator - Anesthesia Scheduler
About the position The Operations Coordinator - Anesthesia Scheduler will serve in a crucial role--as both a site liaison and the key provider point of contact. They will be responsible for managing day to day contact with facilities and providers regarding all aspects of anesthesia scheduling.
Responsibilities
- Prepare, monitor, analyze, and evaluate schedules across EAM sites. Be able to bring manager potential solutions to schedule, understanding the nuances of each facility needs and provider preferences.
- Participate in new site start up with moderate manager direction and supervision.
- Manage the schedule of a larger number of less complex sites and two or more complex sites
- Collect and maintain individual personal preferences for scheduled shifts and time off.
- Schedule anesthesiologists and CRNAs for shifts based on practice needs, facility requirements, and provider availability.
- Ensure adequate coverage for all scheduled procedures and cases by assigning appropriate anesthesia providers to each shift.
- Reports staffing concerns immediately (over or under-staffed)
- Responsible for adding open shifts and locum needs into Lokum app or similar virtual marketplace.
- Communicate shift assignments, updates, and changes to anesthesiologists and CRNAs, ensuring clarity and accuracy in scheduling details.
- Verify creds and autonomously initiate creds for existing providers that scheduler adds at new facility.
- Coordinate emergency coverage for unexpected absences or staffing shortages to maintain uninterrupted anesthesia services.
- Complete and have a sound grasp of the Company’s Healthcare Compliance Program including participating in training, complying with policies and procedures, and alerting a supervisor to any potential violations.
- Maintain accurate records of provider schedules, shift assignments, and staffing levels in MyStaff Schedule (MSS) with little to no assistance on advanced scheduling tasks such as linking schedules, running reports and setting up advanced validation rules
- Initiate the monthly facility billback process by sending Manager details around bill backs for each site.
- Communicate effectively with all CRNAs, physicians and administrative staff. Communicate continuously with anesthesia leadership regarding issues and concerns.
- Demonstrate courteous and cooperative behavior with managers and staff.
- Be able to handle special projects with minimal oversite from manager
Requirements
- 1-3 years’ experience in administrative or clerical roles within healthcare settings and/or scheduling & staffing
- Required: High School diploma; Advanced Degree preferred
- Speaks clearly and persuasively. Listens and gets clarification. Responds well to questions. Demonstrates group presentation skills. Participates in meetings.
- Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
- Demonstrates accuracy and thoroughness. Displays commitment to excellence. Look for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.
- Responds to requests for service and assistance. Follows instructions, and responds to management direction. Takes responsibility for own actions. Commits to doing the best job possible. Keeps commitments. Meets attendance and punctuality
- Proficiency in computer software, including but not limited to MSS, Paycom, Insperity, Tipalti, PowerBI, and Microsoft Office Suite
- Must be computer literate and able to operate scheduling software and Microsoft Office applications. Evidence of Medical Terminology Proficiency.
- Prolonged periods sitting at a desk and working on a computer
Nice-to-haves
- Preference given to candidates located near Lafayette, LA, but open to remote for the right candidate
- Local candidates expected to be in office Monday and Wednesday
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