Director of Quality Assurance – Quality Systems Management

Job Description:

• Develop and execute the company’s quality assurance and food safety strategy, ensuring alignment with business goals and regulatory requirements
• Lead, mentor, and develop the QA/QMS team
• Serve as the subject matter expert on all food safety, quality, and compliance matters
• Ensure compliance with FDA, USDA, FSMA, HACCP, GFSI, Kosher, Organic, and other applicable regulatory and certification standards
• Oversee the acceptability of Food Safety and Compliance programs, including HACCP plans, allergen controls, and sanitation programs at suppliers and manufacturing sites
• Partner with regulatory agencies and certification bodies during audits
• Design, implement, and maintain a robust QMS documentation system, ensuring consistent adherence to standards
• Monitor and analyze quality performance metrics, driving continuous improvement initiatives
• Manage documentation, change control, corrective and preventive actions (CAPA), and training programs
• Approval of all manufacturing plants and raw material suppliers
• Lead investigations into quality or safety incidents, ensuring timely root cause analysis and corrective actions
• Implement best-in-class practices for raw material quality, in-process controls, finished product testing, and traceability
• Champion a consumer-first mindset, ensuring products meet the highest safety, quality, and integrity standards
• Quality Reporting, investigation, and monitoring corrective actions to quality measures at plants and consumer complaints
• Work closely with Operations, Supply Chain, R&D, and Procurement teams to integrate quality and safety into all processes
• Provide guidance on new product development from a food safety and regulatory compliance perspective
• Collaborate with suppliers and co-manufacturers to strengthen quality and food safety throughout the supply chain

Requirements:

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or related field (Master’s degree preferred)
• 12+ years of progressive leadership experience in food safety, quality assurance, or regulatory compliance within the food industry
• Experiences in both production plant and corporate quality program development and implementation
• Deep knowledge of food safety regulations and standards (FSMA, HACCP/HARPC, GFSI, GMP)
• Proven success in building and managing QMS in multi-site food manufacturing environments
• Strong leadership skills with the ability to influence and engage employees at all levels
• Demonstrated ability to thrive in ambiguity, deeply understand business needs, develop a cohesive strategy, and make decisions requiring a high level of judgment
• Excellent communication, problem-solving, and analytical skills
• Solid knowledge of Microsoft Suite, Outlook, Slack, and other professional platforms
• Up to 25% travel required: Although this role is a remote work-from-home position, we “Farmers” do meet as a company and/or department at least once a year. You should also anticipate possible travel to farms in the supply chain and occasional conferences
• A genuine passion for improving childhood nutrition for a healthier and happier planet
• Desire to contribute to a dynamic, high-growth, purpose-driven work environment
• Must reside in the United States to be considered for this position
• Please note that visa sponsorship is not available for this position.

Benefits:

• Remote-first work environment
• Annual Bonus
• 401(k) program + 4% company match after three months
• New Hire Remote Life Stipend + annual Nourish and Nurture Allowance
• Monthly Cell and Internet Stipend
• Quarterly Farm-to-Fridge home deliveries and Employee Discounts
• New Parents: Up to 18 weeks of paid Parental Leave, Baby Steps Back To Work, 3 months’ supply of Once Upon A Farm products, and breast milk shipping service and support for those who travel after birth for the duration of your breastfeeding journey
• Unlimited Paid Time Off
• Paid Volunteer Time
• Paid Time Off to fulfill civic responsibilities, including jury duty and voting in local, state, and national elections
• Medical Insurance for the employee, covered at 100% on select plans, with additional plan options at a reduced cost to the employee
• Vision and Dental Insurance, covered at 100% for the employee and dependents
• Life insurance
• Flexible spending account (Medical & Dependent Care) and Health savings accounts for applicable plans
• Employee assistance program (EAP)
• All other benefits, leaves, and insurance as required by law, based on your specific residence
• And so much more!

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