Managing Partner & Chief Operating Officer (COO) - United States (Prefer East Coast)

Connected Manufacturing is seeking a seasoned executive leader to join our organization as Managing Partner & Chief Operating Officer (COO). This executive role is central to scaling global operations, strengthening execution discipline, and delivering measurable outcomes for our clients.About Connected ManufacturingConnected Manufacturing partners with mid-market manufacturers to achieve operational excellence through integrated, closed-loop digital manufacturing solutions. We connect engineering, manufacturing, quality, and operations using PLM, MES/MOM, advanced scheduling, IIoT, analytics, and emerging AI capabilities to drive real business outcomes.Why This Role / Why NowConnected Manufacturing is entering an important phase of growth as we expand our global reach, deepen client relationships, and strengthen strategic partnerships. As the organization scales, there is a clear need to further elevate executive leadership capacity to support disciplined execution, operational consistency, and long-term sustainability. The introduction of the Managing Partner & Chief Operating Officer role reflects a thoughtful evolution of the company’s leadership model. This position is designed to provide focused executive oversight of day-to-day operations, service delivery, and organizational performance—ensuring the business continues to execute at a high level as complexity and scale increase. Establishing this role allows the CEO to further concentrate on the strategic priorities that are critical to Connected Manufacturing’s next chapter, including strengthening relationships with investors and the Board, expanding strategic technology and industry partnerships, supporting key client engagements as a Principal Sales Consultant, and representing the company externally as its market presence grows. For the right leader, this role offers the opportunity to work in close partnership with the CEO and executive team, contributing meaningfully to the company’s strategic direction and long-term success. As Connected Manufacturing continues to evolve, this position is expected to grow in scope and influence, offering significant leadership impact and professional growth aligned with the company’s future trajectory. Role OverviewThe Managing Partner & COO will work closely with the CEO and Board to translate strategy into operational execution. This leader will oversee global delivery, professional services, internal operations, and performance management while helping shape the long-term growth of the company.Key Responsibilities

• Partner with the CEO to define and execute company strategy
• Lead global operations, professional services, and delivery teams
• Establish scalable processes, metrics, and governance
• Drive operational excellence and customer success
• Oversee financial performance, forecasting, and resource allocation
• Develop and mentor operational leadership
• Support growth, partnerships, and market expansion

First 12–18 Month Success Measures

• Establish clear operational governance, metrics, and reporting cadence across all delivery functions
• Improve on-time, on-budget delivery performance and customer satisfaction metrics
• Scale professional services capacity and utilization while maintaining quality standards
• Strengthen cross-functional alignment between Sales, Delivery, Engineering, and Customer Success
• Implement standardized delivery frameworks supporting predictable growth
• Build and develop a strong operational leadership bench
• Contribute directly to revenue growth, margin improvement, and overall company performance
• Serve as a trusted strategic partner to the CEO and Board

Qualifications

• 10+ years of progressive leadership experience with 5+ years in an executive COO or equivalent role
• Bachelor's degree required; MBA or equivalent advanced degree preferred.
• Proven experience scaling operations in technology or professional services organizations
• Strong financial, operational, and strategic acumen
• Experience leading global, fully remote teams
• Exceptional executive communication and leadership presence

Location & Work EnvironmentThis is a fully remote position. Targeted geographies include Ireland, the United Kingdom, the U.S. East Coast, and other European locations. English fluency is required.CompensationBase Salary: $200,000+ (negotiable; commensurate with background, executive experience, and geographic market data) Variable Bonus: Significant performance-based bonus heavily tied to overall company performance Equal Employment Opportunity Connected Manufacturing is an equal opportunity employer. We are committed to building an inclusive workplace and consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Powered by JazzHR Remote About the Company: Connected Manufacturing Apply tot his job Apply To this Job