Qualitative Project Coordinator
Angus Reid Group is a full-service market research and data services powerhouse, seeking a Qualitative Project Coordinator to support qualitative research projects. The role involves coordinating logistics, managing participant recruitment, and ensuring smooth execution of research activities.
Responsibilities
- Assist internal teams to confirm recruitment criteria, sample sources, timelines, and session logistics for qualitative research projects
- Help review screeners for clarity and logic, flag issues to our research team
- Coordinate participant recruitment using internal panels, client lists, or vendor partners
- Program screeners and QA for accuracy
- Track participant quotas, maintain recruitment grids, and update internal project trackers
- Support qualitative project logistics, including scheduling participants, sending reminders, and managing reschedules or cancellations
- Provide day-of-session support for online or in-person sessions (e.g., focus groups, interviews, ODBs)
- Learn a variety of qualitative research platforms, developing a strong understanding of how each platform operates and becoming proficient in their features and capabilities over time
- Work closely with incentives team to ensure participants are properly rewarded
- Liaise with third-party recruiters, moderators, and platforms as needed
- Maintain a high standard of participant experience, communication, and data accuracy across all projects
- Communicate with participants in a friendly, professional, and timely manner
- Support other operational tasks across research projects as required
Skills
- 1-2 years of experience in research coordination, participant management, or research operations
- Familiarity with qualitative research methods such as IDIs, focus groups, and online discussion boards
- Familiarity supporting screener reviews, managing recruitment sources, and tracking quota fulfillment
- Strong organizational and time management skills, with the ability to juggle multiple projects and shifting priorities
- Excellent written and verbal communication skills, with a professional and participant-friendly approach
- Proficiency in tools such as Excel, Calendly, Zoom, and familiarity with platforms like Recollective or similar
- Attention to detail when managing participant logistics, scheduling, and session readiness
- Ability to work collaboratively with internal stakeholders and external partners (e.g., project managers, programmers, research consultants', recruiters, platform providers, vendors, etc..)
- Comfortable working in a fast-paced, deadline-driven environment. A self-starter who doesn't wait to be told what to do; you take initiative, stay curious, and bring ideas to the table to help move projects forward
- Flexible and proactive, with a willingness to support a range of research initiatives beyond qualitative when needed
- Proficiency in French is an asset, but not required
Benefits
- Home office stipend and cellphone stipend.
- Comprehensive paid time off that covers vacation, sick, and personal days.
- Comprehensive benefits package
- Pathways for career advancement
- Professional development days
- Company-provided laptop and peripherals
Company Overview