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[Remote] Social Media Content Specialist - English + Hebrew - Remote US-Based

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. ICUC is a fully remote company that delivers social media expertise to brands. They are seeking a bilingual Social Media Content Specialist who will engage with online communities, craft engaging content, and ensure a safe digital environment for clients' brands.

Responsibilities

  • Moderating and responding to comments across our clients' social channels using their unique brand voice
  • Writing thoughtful, engaging content to spark conversations and drive engagement
  • Ensuring online communities are safe, respectful, and aligned with client guidelines
  • Escalating issues, insights, or trends to the internal team when needed
  • Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience

Skills

  • Native-level fluency in English AND Hebrew
  • Exceptionally strong written communication skills (spelling, grammar, clarity) in both English AND Hebrew
  • You live in the USA and are legally allowed to work here
  • You're open and available to work any shift, any day - including weekends
  • You've got professional experience managing social platforms, specifically moderating and engaging
  • You know how to write for brands and can adapt your tone for different audiences
  • You know your way around and the ins and outs of all the major social platforms
  • You're into the kind of content you'll be moderating - whether it's tech, retail, food, or hospitality and tourism, you're curious and engaged
  • You're organized, reliable, and have excellent customer service instincts
  • You have fast, reliable internet with no data restrictions
  • You also have an active Facebook account

Benefits

  • 100% remote from day one - and always will be.
  • Be part of a creative, supportive, and fast-moving team.
  • Work with exciting global brands.
  • Be a part of a culture that values real people.

Company Overview

  • ICUC is a social media management services company delivering content moderation, community management, strategy, and social listening services. It was founded in 2002, and is headquartered in Montréal, Quebec, CAN, with a workforce of 501-1000 employees. Its website is https://icuc.social/.
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