Field Service Representative

Seasats is deploying autonomous surface vehicles around the world, and they are seeking a Field Service Representative to join their team. In this role, you will be responsible for operating and maintaining autonomous surface vehicles while traveling to various locations and collaborating with military and civilian personnel.

Responsibilities

• Completing deployments of up to two continuous months at Navy bases and other sites around the world
• Interfacing with Navy, Coast Guard, and other personnel, and passing on key information to the San Diego team
• Launching and recovering ASVs
• Remotely monitoring and controlling ASVs via a computer or phone during missions
• Sharing bugs and feature requests with the San Diego development team to improve operations
• Using electronic devices and maps to plan missions, taking into account weather and other variables
• Traveling regularly to San Diego to learn about new vehicle features and maintenance/operations procedures
• Completing contracting requirements such as daily status updates via Slack, email, or Signal
• Occasional nighttime operations

Skills

• Responsible and good humored
• Comfortable working under pressure, teaching people, and responding rapidly and decisively to new information
• An effective written and verbal communicator in all sorts of settings
• Able to work well with others, take orders, or operate independently as needed
• Excited to travel to new parts of the world for extended periods of time
• A quick learner and a patient troubleshooter
• Happy working with laptops, tablets, phones, and other technology
• Able to manage time well, but comfortable working long hours and willing to stick around until the job is done
• Handy with hand tools and basic wrenching, screw drivers, etc
• Safety conscious
• Resourceful, confident, and capable enough to get the job done even if plan A goes south
• Ready to do strenuous physical activity and handle heavy equipment in all sorts of weather conditions
• In possession of a valid drivers license with no restrictions and comfortable driving in unfamiliar locations
• Experience on the ocean or around boats (strong plus)
• Experience driving small boats
• Experience driving autonomous boats
• Prior military service
• Experience working with kids or teaching
• Skill with RC vehicles and/or video games
• Familiarity with basic networking, electronics, or software troubleshooting
• Experience driving a forklift
• Experience with Word, Excel, and/or PowerPoint

Benefits

• Competitive insurance (including a 99% employer-covered Gold HMO plan or other options)
• 401k matching up to 4% of salary
• Four free lunches per week
• An employee activity fund
• A pet-friendly office
• Unlimited/Flex PTO

Company Overview