Program Administrator, Aging Alone Together®
DOROT is a nonprofit organization dedicated to enhancing the lives of older adults through innovative programs. The Program Administrator for Aging Alone Together plays a crucial role in administering workshops and providing essential support to participants and collaborators, ensuring operational excellence in the program.
Responsibilities
- Be a critical, proactive member of DOROT’s Onsite and Special Program team, fostering the growth and success of the Aging Alone Together program
- Administer the Aging Alone Together workshop series and related educational and community offerings, taking the lead for logistics, scheduling, and client communication:
- Manage internal program series calendar
- Assist with set-up and execution of in-person and online workshops
- Coordinate inventory and distribution of workbooks, resources guides, and other participant materials
- Prepare slide presentations and support materials for staff and volunteers
- Collect and enter participation and partner data using DOROT’s online database (Salesforce platform)
- Provide administrative support for Facilitator Trainings and Alumni Groups
- Serve as liaison to prospective and participating older adults, volunteer facilitators and discussion group leaders, and partners:
- Field and respond to constituent inquiries and program feedback leading up to, during, and following the workshop series
- Communicate clearly and positively in writing with older adults and volunteers through pre- and post-program emails
- Manage AAT voicemail and email account
- Collaborate with other agency departments in assembling data and AAT program outcomes for fundraising, marketing, and evaluation needs
- Support the planning and implementation of Aging Well educational programs and other programs within the Onsite and Special Programs portfolio
- Perform other projects and tasks as assigned
Skills
- A minimum of 1 year of related experience in program administration, social services, nonprofit management, or other related field
- Strong organizational, administrative, and customer service skills
- Skilled communicator, including active listening and an empathetic and warm, conversational style
- Demonstrated ability to proactively solve problems and to work independently and as a collaborative team member
- Proficient in use of Zoom and MS Office Suite (Word, Excel, and PowerPoint); Salesforce experience is a plus
- Affinity for working with older adults and interest in topics related to aging well and solo aging
- Availability to work occasional evening hours and up to four (4) Sundays per year for programs and/or events including, but not limited to, Package Delivery
Benefits
- Generous time off. DOROT offers 20 days of vacation per year, 10 paid Federal holidays and up to as many as 13 paid Jewish holidays, as well as early office closures on Fridays.
- Fully paid Parental Leave and other generous Leave policies.
- Healthcare benefits. Medical, vision, dental, short-term disability, life insurance, and more.
- We offer a choice of benefits to ensure that you and your family are taken care of.
- DOROT currently offers all employees an opportunity to participate in the 403(b) Retirement Savings Plan immediately upon hire.
- Additionally, DOROT will make discretionary quarterly contributions to eligible employees’ 403(b) Retirement Savings Plan in the quarter following completion of 2 years of service with eligibility for increasing contributions for employees with more than 5 and more than 10 years of service.
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