B2B Collector
Atradius Collections is a global provider of debt collection services, helping clients mitigate trade risks through efficient credit management. The B2B Collector will be responsible for recovering debts owed to clients and managing relationships with debtors and third-party stakeholders.
Responsibilities
- Direct debt chasing via the telephone as well as liaison with 3rd party debt collectors, legal representatives and/or administrators/receivers via telephone and email
- Establishing and sustaining effective relationships with clients, debtors, and third-party stakeholders
- Managing a portfolio of debts, implementing the agreed processes and systems to achieve desired goals and results
Skills
- A strong customer service background (this role would suit someone who has experience in other industries such as the service industry or retail)
- Experience in debt collection, preferably within the business to business environment is desirable but not essential
- Result-oriented with strong initiative and drive to succeed
- Excellent communication and negotiation skills
- Ability to organize workload and prioritize in order to achieve deadlines
- Works well with others
- Language skills: English (any other language is an asset)
Benefits
- Competitive salary and commission scheme
- Opportunity for international business travel
- Full suite of benefits – healthcare, 401k
- PTO, sick time and 19 paid holidays
- Education assistance
- International movement programme (the opportunity for work for two weeks in another office location worldwide)
- Employee discounts
- Hybrid working (2 days homeworking a week)
Company Overview