Channel Development Representative

Envoy is a company that builds workspace management technology for secure and compliant workplaces. The Channel Development Representative will be the first point of contact for partner-related inquiries, ensuring accurate triage and contributing to an exceptional partner experience while supporting revenue growth.

Responsibilities

• Serve as the first responder for the majority of partner-related inbound activity (deal registrations, inquiries, co-sell leads, portal submissions, etc.)
• Ensure fast “speed-to-lead” and accurate qualification based on predefined criteria
• Conduct a lightweight discovery to validate opportunity fit and partner readiness
• Maintain consistent pipeline hygiene across CRM and partner tooling
• Identify misaligned or incomplete submissions and work with partners to resolve them quickly
• Track and escalate patterns of misqualification to CAMs and Partner Operations
• Deliver an exceptional, responsive experience to Envoy’s partner community
• Act as a knowledgeable resource on product basics, deal-reg guidelines, and next steps
• Help partners navigate the partner portal, co-sell processes, and program requirements
• Work closely with CAMs to hand off qualified opportunities
• Collaborate with Marketing, Sales Ops, and Product to resolve issues and improve partner workflows
• Provide field feedback to improve partner-facing documentation, forms, and processes
• Contribute to building scalable processes for inbound partner management
• Recommend improvements to speed, qualification accuracy, and overall partner experience
• Participate in team training, development, and knowledge sharing

Skills

• 1+ years of post-grad work experience (preferably in technology)
• Exceptional written and verbal communication skills
• High integrity and a service-oriented mindset
• Strong time management and the ability to prioritize high-volume, time-sensitive workflows
• Curiosity, adaptability, and willingness to dive into complex GTM systems
• A strong sense of ownership and autonomy
• Interest in channel sales and/or the overarching partner ecosystems

Benefits

• A high degree of trust and ownership over a critical part of the partner experience.
• The opportunity to collaborate with talented CAMs, Partner Ops, Marketing, and Sales teams.
• A supportive and inclusive culture where your contributions matter immediately.
• Exposure to how channel programs, partner operations, and GTM engines function at scale.
• Clear pathways for professional development within Channels & Partnerships (e.g., Channel Account Manager, Alliance Manager, and related roles).

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