Credentialing Coordinator

A5 Healthcare, an Anders Affiliate, is one of the fastest-growing Credentialing Verification Organizations in the country. They are seeking a Credentialing Coordinator who will support the integrity and accuracy of provider credentialing data, ensuring compliance and operational efficiency.

Responsibilities

• Load and maintain accurate provider records in the credentialing database for internal and external use
• Track and document daily tasks through detailed workflow queues to meet productivity and turnaround expectations
• Conduct queries with verification sources including AMA, state medical boards, OIG, and SAM databases
• Respond to requests and inquiries from providers and internal stakeholders via email, phone, and written communication
• Maintain professionalism and clarity in all communications and assist in resolving issues promptly
• Serve as a knowledgeable point of contact for database content and process logic
• Collaborate with internal departments to support cross-functional awareness and identify potential process enhancements
• Participate in special projects such as data cleanup, maintenance activities, and workflow updates
• Perform administrative duties and provide support for the credentialing team as assigned by leadership
• Maintain confidentiality and security of provider data in all aspects of the role
• Maintain consistent, detailed documentation of all credentialing activity
• Stay current with training and credentialing standards relevant to the position
• Support internal initiatives and participate in team meetings and process improvement efforts
• Report issues or workflow challenges to management for timely resolution

Skills

• High school diploma or equivalent required
• Proficiency in Microsoft Office (Excel, Outlook, Word) required
• Excellent attention to detail and accuracy
• Strong verbal and written communication skills
• Ability to manage multiple priorities and meet deadlines in a structured, remote work environment
• Superior customer service orientation
• Willingness to learn and take initiative
• Ability to maintain confidentiality and handle sensitive information appropriately
• 0–2 years of experience in credentialing or healthcare administration preferred
• Familiarity with credentialing software or verification processes is a plus

Benefits

• Professional development opportunities
• Benefits that directly impact mental, physical and financial wellness
• Work Flex program which gives you the opportunity to work at our Chesterfield office, our Downtown St. Louis office, remotely, adopt a hybrid approach or even switch between these options as you prefer

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