Property Adjuster - Inside (Trainee) Long Island City, NY - Hybrid

Allstate is a company that has been protecting families for over 90 years. They are seeking a Moderate Inside Property Adjuster to provide exceptional service to policyholders by virtually inspecting damages, investigating coverage, preparing estimates, and settling claims accurately and promptly.

Responsibilities

• Provide exceptional service to policyholders
• Virtually inspect damages, investigate coverage, prepare estimates, and settle claims promptly and accurately
• Interact with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants
• Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms
• Protect the company financially by executing policies along policy agreements and ensuring timely and accurate documentation is completed

Skills

• 1+ years of previous customer service experience required
• Previous industry experience is highly desired
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred
• Ability to assess property damages and accurately determine claim coverage
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely
• Ability to work independently and manage time efficiently in a virtual work environment
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
• Residency within the posted location is mandatory for this role
• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire

Benefits

• Time off
• Healthcare
• Retirement
• 401K/pension
• Education reimbursement
• Programs to help you balance work with the rest of your life

Company Overview