Lending Account Executive, OnDeck Connect (Hybrid)
Enova International is a leading financial technology company that provides online financial services through their AI and machine learning-powered platform. The Lending Account Executive's role is to support applicants who are declined or do not meet OnDeck’s primary credit criteria, delivering an exceptional borrower experience and driving funded volume through the alternative lending network.
Responsibilities
- Engage with declined or non-fit applicants via phone, email, and SMS to understand the SMB’s business goals, needs, and financial profile
- Deliver a transparent, consultative experience by curating a solution clearly and setting accurate expectations
- Follow required cadences and talk tracks, consent disclosures, and compliance guidelines across all borrower interactions
- Analyze credit files, business performance, industry type, and borrower needs to identify the appropriate product fit
- Submit complete and accurate applications, and proactively manage lender requests and updates
- Have a deep understanding of the suite of products we offer
- Identifies the right marketplace lender for each opportunity and clearly curates a transparent transaction between lender and borrower
- Own daily pipeline execution: new declines, re-engagements, callbacks, doc request, offer presentation, and lender updates
- Achieve monthly KPI targets related to assigned opportunities, volume funded, funded deals, revenue contribution
- Adhere to call cadence, follow up expectations, and activity requirements
- Participate in coaching sessions and training to continually improve sales acumen and product knowledge
- Share any lender friction points and workflow challenges with your Team Lead
- Contribute to a collaborative, high-ownership culture where best practices are shared
Skills
- 1-3 years in sales, account management, or customer facing roles - fintech or SMB lending preferred
- Strong consultative selling and solution-matching abilities
- Proficient with CRM systems, Excel/Sheets, and standard tech stacks
- Excellent phone presence and written communication skills
- Strong Organization and pipeline management
- A team-oriented mindset with openness to coaching, feedback, and collaboration
Benefits
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day
- Plus so much more!
Company Overview