Client Service Representative
Alera Group is looking for a Client Service Representative to join their team. This role involves reviewing and processing insurance policies, managing documentation, and delivering exceptional customer service to clients.
Responsibilities
- Review and process policies, endorsements, and audits, coordinating endorsement requests with insurance carriers to ensure accuracy and compliance
- Manage insurance documentation and reporting, including issuing certificates of insurance, ordering MVRs and FR-19s, and updating driver information
- Deliver exceptional customer service, responding promptly and thoroughly to client requests and maintaining strong client relationships
Skills
- High School Diploma
- Minimum of 1+ years of commercial lines account management
- Property & Casualty License Required
Benefits
- Medical
- Dental
- Life and disability insurance
- 401k
- Generous paid time off
- Much more
Company Overview