[Remote] Legal Commercial Collector Specialist (Remote)

Note: The job is a remote job and is open to candidates in USA. Brown & Joseph AR Management is a leading name in debt recovery and financial solutions, seeking a Collections Specialist to join their growing team. This role involves collecting outstanding balances, coordinating resolution of disputed invoices, and managing high-risk customer accounts.

Responsibilities

• Minimum of 80 outbound/inbound calls
• Negotiate payment in full or secure a payment arrangement
• Create a sense of urgency on non-paying debtors
• Work closely with Client Support Representative to resolve disputes
• Maintain a positive attitude
• Remain respectful to debtors & peers
• Strong work ethics and integrity
• Prioritize time management
• Remain professional at all times
• Meet/exceed monthly phone, activity & fee quota’s

Skills

• Collections, sales, telemarketing, customer service or call center experience preferred
• Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred
• Critical Thinker
• Basic Math and Writing skills
• SalesForce.com experience a plus
• Strong attention to detail and goal oriented
• Ability to deescalate adverse situations
• Strong interpersonal, communication and organizational skills
• Dependability

Benefits

• Benefit package with health, dental, vision, life and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

Company Overview