Client Project Consulting Associate – Health & Benefits
Mercer is a global leader in helping clients realize their investment objectives, and they are seeking a Client Project Consulting Associate – Health & Benefits. In this role, you will conduct client-based project work related to requests for proposals and facilitate interactions among key stakeholders while managing project teams and enhancing the client experience.
Responsibilities
- Perform critical client functions, including: evaluating risks; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client teams
- Coordinating the efforts of RFP multiple project teams
- Serve as a key contact for day-to-day needs and answers standard client questions to improve the client experience
- Work closely with external and internal partners to capture feedback and create resolutions to issues that translate into overall process enhancements
- Manage and record all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final work product
Skills
- Bachelor's degree or equivalent
- 1-3 years of client services experience in insurance or consulting
- Excellent project management experience
- Strong organizational and prioritization skills with the ability to multitask in a fast-paced environment
- Effective relationship-building and problem-solving abilities, with keen attention to detail and a focus on accuracy
- An active Health Producers license or be willing and able to obtain within 30 days of hire
- Proficient in MS Office Suite
- Knowledge and background in the health and benefits consulting space
- Data entry experience
Benefits
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
Company Overview
Company H1B Sponsorship