MIM - Associate - Investments Operations

MetLife Investment Management (MIM) is one of the largest institutional investors and asset managers in the world. The Client Service Associate will support and enhance the client experience for MIM’s Private Capital clients by leading client onboarding, reporting, and responding to inquiries.

Responsibilities

• Produce and deliver timely and accurate client reports for MIM’s portfolios and funds
• Effectively answer ad-hoc and/or follow-up questions from clients, investors, and internal partners
• Lead the client onboarding, offboarding, and change management process
• Lead projects to achieve efficiencies and improve existing processes

Skills

• Excellent written and verbal communication skills and attention to detail
• Demonstrated record of success in servicing institutional clients or funds
• Exceptional multi-tasking and time management skills
• Proficiency with all Microsoft Office applications (Excel, Powerpoint, Word)
• Capable of thriving in a fast paced, dynamic environment
• Undergraduate degree in Business Administration, Accounting, or Finance
• Relevant experience in Financial Services or Investment Management industry
• Experience with Aladdin, Salesforce and Vermilion a plus

Benefits

• Comprehensive health plan that includes medical/prescription drug and vision
• Dental insurance
• No-cost short- and long-term disability
• Company-paid life insurance and legal services
• A retirement pension funded entirely by MetLife and 401(k) with employer matching
• Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP) and digital mental health programs
• Parental leave
• Volunteer time off
• Tuition assistance

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