Claims Associate l Liability l Phoenix, AZ

Sedgwick is a global industry leader known for its excellence in customer service. The Claims Associate role involves analyzing lower-level general liability claims to determine benefits due and ensuring ongoing adjudication of claims within company standards and industry best practices.

Responsibilities

• Handles lower-level liability and/or physical damage claims under close supervision
• Supports other claims representatives, examiners and leads with larger or more complex claims as necessary
• Processes general liability claims determining compensability and benefits due; monitors reserve accuracy, and files necessary documentation with state agency
• Communicates claim action/processing with claimant, client and appropriate medical contact
• Ensures claim files are properly documented, and claims coding is correct
• May process routine payments and prescriptions and status reports for lifetime medical claims and/or defined period medical claims
• Maintains professional client relationships
• Performs other duties as assigned
• Supports the organization's quality program(s)

Skills

• High school diploma or GED required
• Licenses as required
• One (1) year of general office experience or equivalent combination of education and experience required
• Claims industry experience preferred

Benefits

• Flexible Work Schedule
• Referral Incentive Program
• Opportunity to work from home
• Career development and promotional growth opportunities
• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day 1
• Medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits

Company Overview