Information Technology Technician
DigiVie Communications is a privately owned IT solution provider specializing in cutting-edge IT solutions. They are seeking tech-savvy individuals who are passionate about learning and ready to support and manage IT infrastructure for their clientele while continuously educating themselves in technology and IT security.
Responsibilities
- Master DigiVie’s suite of tools and technologies
- Support and manage IT infrastructure for our clientele
- Perform technical assessments and document systems
- Resolve support requests with strong problem-solving skills
- Manage projects, including server and IP telephony deployments
- Conduct proactive maintenance on computers, servers, and networks
- Communicate proactively and strategically with clients
- Continuously educate yourself in technology and IT security
Skills
- 1+ years of technical experience in IT support
- Professional demeanor, strong organization, and excellent English communication skills
- Basic knowledge of Microsoft Windows, 365, and networking
- Understanding of domain name registration and DNS management
- Positive attitude and ability to thrive in a team environment
- Valid Class G driver's license and vehicle for local travel
- Police records check
- Experience with Microsoft 365, Exchange, SQL, SharePoint, Active Directory, Azure, etc
- Virtualization (Hyper-V, VMware)
- Backup systems, antivirus platforms, and IT security
- MCSA or higher certifications
- ConnectWise RMM and PSA tools
- SonicWALL, Dell PowerEdge, WHM/cPanel, SIP telephony, PowerShell, and VMware
Benefits
- Dental care
- Vision care
- Extended health care
- Paid time off
- On-site parking
Company Overview