[Remote] Online Customer Service Representative
Note: The job is a remote job and is open to candidates in USA. TricorBraun is a global packaging leader, and they are seeking a customer-focused representative to join their Operations Team. In this role, you will handle customer orders and serve as the main point of contact for all customer questions.
Responsibilities
- Handle customer orders
- Be the main point of contact for all customer questions
- Keep customers informed of all external conditions affecting service levels
- Provide administrative support
- Partner with internal teams to resolve issues
Skills
- Strong Customer Service Experience & Interpersonal Skills
- Ability to partner with internal teams to resolve issues
- Proficiency with Word, Excel, and PowerPoint
- Keep customers informed of all external conditions affecting service levels
- Administrative support
- Some exposure to forecasting
Benefits
- Comprehensive benefits in medical, dental, and vision insurance
- RRSP plan with employer match
- Paid time off plus holidays
- Tuition reimbursement, and much more
Company Overview