[Remote] Auto Telephone Claims Adjuster Trainee

Note: The job is a remote job and is open to candidates in USA. Allstate is a part of The Allstate Corporation, known for its innovative drive in the insurance industry. The Claims Inside Auto Trainee Analyst II is responsible for investigating and confirming facts of loss for automobile accidents, determining coverage and liability, and adjusting claims within authority.

Responsibilities

• Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Applies a basic understanding of systems and technology used within the company
• Partners to determine subrogation or fraud potential and how to handle
• Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Begins recognizing and identifying body parts of a vehicle and other potential property damage

Skills

• Entry level auto claims adjuster position
• Ability to handle basic investigation regarding most aspects of auto claims (coverage, liability and damages)
• Ability to identify customer needs and work to meet those needs using appropriate customer service skills
• Basic understanding of systems and technology used within the company
• Ability to partner to determine subrogation or fraud potential and how to handle
• Basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Ability to recognize and identify body parts of a vehicle and other potential property damage
• Bilingual English/Spanish is desired but not required
• Ideal candidates will be located in the EST or CST time zone

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