WFM Consultant- UKG Analytics (Remote)

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG HCM & WFM Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence. Thanks to our commitment to exceptional client service and a thriving team culture, Mosaic has earned recognition on the Inc. 5000 list for four consecutive years, is a certified woman-owned business, and has been certified as a Great Place to Work for five years running. In 2025, we were honored to be named one of the Best Workplaces in Consulting & Professional Services™ and proudly recognized as the 2025 UKG Partner of the Year. Due to our rapid growth, we are looking for a remote Analytics Consultant to join our team. As an Analytics Consultant at Mosaic, you will provide a range of creative and specialized services in and around Workforce Management (WFM) solutions and are recognized by our clients as a global leader in the market. What you'll do:

• Providing specialist professional Workforce Management (WFM) and UKG functional consulting services to clients across the retail, manufacturing, S&D, government and healthcare industries.
• Key responsibilities for this role will revolve around leading and supporting our valued clients' UKG WFM projects. You will work with a broad range of organizational stakeholders to deliver workforce management initiatives.
• Designing, configuring, implementing, and supporting high quality Pro WFM Analytics, Data Hub, Healthcare Productivity, Dataviews and Reporting (BIRT, Power BI, etc.) solutions.
• Evaluating customers' business needs thus contributing to the overall strategic planning and optimizing of WFM processes and technology.
• Being accountable for defined WFM assignments.
• Working with clients and vendors during positioning, design, configuration, and testing of Pro WFM Analytics solutions.
• Providing ongoing functional support and advice to Mosaic's client base.
• Identification of incremental process improvement.
• Such other duties that may, from time to time, be assigned

What makes you successful: Need to haves:

• At least 4 years' career experience as a UKG Analytics consultant
• Direct project experience with UKG Pro WFM Analytics, Data Hub, and Healthcare Productivity
• Experience with Reporting solutions utilizing Data Hub such as Power BI, Tableau, etc. is preferred
• Demonstrated experience delivering successful UKG WFM projects
• Previous experiences to identify, manage and "solution" through project obstacles
• Ability to facilitate complex solution design within the WFM solution space
• Excellent verbal and written communication skills
• Strong analytical skills and a good understanding of information technology concepts and processes
• Flexible ability to work within a team or independently
• Keeping abreast of industry processes and keeping UKG skills up to date
• A drive for high quality successful delivery along with continuous process improvement

Nice to haves:

• A completed bachelor's degree from an accredited University
• Experience working with UKG Pro WFM

How you'll be measured:

• Maintaining target utilization rate
• Completion of projects on time and on budget that meet the project's requirements
• Ability to identify, track, and report to stakeholders on risks and project health
• Demonstrating excellent consulting skills, including relationship building, communication and responsiveness, land & expand awareness, focusing on quality of deliverables, setting and managing expectations, and providing sound recommendations to clients
• Managing day-to-day operational activities, including timekeeping and maintaining your book of business

What we offer you:

• An opportunity to autonomously own your projects and be the driving force through the implementation
• The ability to share your Analytics expertise to build Mosaic's project management processes and standards
• A competitive salary of $90,000 - $150,000 with bonus potential, and comprehensive benefits and PTO package

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