Associate Cloud Operations Engineer

About the position Shape the future of cybersecurity at Forescout. Every day cyberattacks threaten to disrupt hospitals, power grids, financial systems, and the infrastructure we all depend on. At Forescout, we build the defenses that keep civilization running smoothly in an increasingly connected world. For more than 25 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. From power grids and healthcare systems to financial networks and transportation hubs, Forescout protects the critical infrastructure of our modern world. (Only US Citizens will be considered for this position.) (Hybrid position two days a week, Wed/Thurs, in the Plano office.) (Non-exempt hourly paid role.) We are hiring an Associate Cloud Operations Engineer to operate and evolve our Azure cloud platform across commercial and federal environments. You will help harden, scale, and automate services in support of programs including FedRAMP and mission workloads, partnering closely with Cloud Architecture, DevSecOps, Product, and Compliance teams. Support mission-critical cloud workloads in a cloud operational environment, ensuring continuous availability and rapid incident response, by responding to incidents and service requests, ensuring SLAs are met for uptime and customer support. Operate and optimize Azure landing zones, AKS, networking, identity, storage, and data services for multi-tenant SaaS workloads across commercial and federal tenants. Implement, monitor, and continuously improve security and compliance controls (logging, patching, vulnerability management, RBAC/least privilege, encryption, backup/DR) aligned to FedRAMP/SOC 2. Own observability (metrics, logs, traces, SLOs), capacity planning, and cost stewardship to ensure reliability and efficiency. Troubleshoot and resolve production incidents; participate in blameless postmortems; provide flexibility for after-hours support; on-call responsibilities may be required in addition to scheduled shifts to ensure full coverage. Collaborate with Architecture and DevSecOps to uplift environments (service upgrades, cluster hygiene, Kubernetes hardening) and contribute to runbooks and operational readiness artifacts.

Responsibilities

• Support mission-critical cloud workloads in a cloud operational environment, ensuring continuous availability and rapid incident response, by responding to incidents and service requests, ensuring SLAs are met for uptime and customer support.
• Operate and optimize Azure landing zones, AKS, networking, identity, storage, and data services for multi-tenant SaaS workloads across commercial and federal tenants.
• Implement, monitor, and continuously improve security and compliance controls (logging, patching, vulnerability management, RBAC/least privilege, encryption, backup/DR) aligned to FedRAMP/SOC 2.
• Own observability (metrics, logs, traces, SLOs), capacity planning, and cost stewardship to ensure reliability and efficiency.
• Troubleshoot and resolve production incidents; participate in blameless postmortems; provide flexibility for after-hours support; on-call responsibilities may be required in addition to scheduled shifts to ensure full coverage.
• Collaborate with Architecture and DevSecOps to uplift environments (service upgrades, cluster hygiene, Kubernetes hardening) and contribute to runbooks and operational readiness artifacts.

Requirements

• U.S. citizenship required.
• 2+ years of experience in Cloud/SRE/DevOps with a strong Azure focus (production operations of AKS, VNet/Private Link, Key Vault, ACR, Azure Monitor).
• Hands-on automation with Terraform and modern CI/CD (e.g., GitHub Actions or Azure DevOps).
• Cloud security fundamentals (identity, network segmentation, secrets, encryption, vulnerability management) and compliance-aware operations; direct FedRAMP exposure is a plus.
• Solid Linux, containers/Kubernetes, and networking (DNS, TLS, routing, firewalls, WAF) fundamentals.
• Clear, concise communicator comfortable with cross-functional incident and problem management.

Nice-to-haves

• FedRAMP High/IL5 operations experience; evidence of ATO readiness or audit participation.
• Operating or migrating workloads at Azure platform scale (multi-subscription, policy/blueprints, landing zones).
• Must be able to support assigned shifts regardless of location.
• Certifications: Azure Administration/Architect, CKA/CKAD, ITIL, CISSP/CISM.
• Familiarity with AWS and/or GCP concepts and cross-cloud patterns.

Benefits

• Competitive compensation and benefits – we cover 88% of employee and dependents’ benefits premiums (US only), 401K match, generous PTO policy, and much more
• Collaborative and innovative environment – make an impact on worldwide security while working on the hottest technology
• Leadership that supports and encourages professional growth and development

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